Full Time F-B Outlet Supervisor (Aeon Tebrau) Jobs, Salary up to MYR 3,500 in My Cocoanut Enterprise Johor - Maukerja

Job Purpose

The Coconut Shake Outlet Supervisor is responsible for overseeing the daily operations, profitability, and staffing of the beverage outlet.

Key Responsibilities

1. Daily Operations, Administration & Customer Experience

• Supervise opening and closing procedures, ensuring the outlet is clean, fully stocked, and ready for service.
• Promptly and professionally handle customer complaints or special requests, turning negative experiences into positive ones.
• Ensure all beverages are prepared and served according to established recipes, presentation standards, and portion controls.
• Oversee cash handling, POS operations, and daily sales reconciliation.
• Check and verify all incoming supplier invoices against signed Delivery Orders (DO) to ensure accuracy in quantities and pricing.
• Key verified supplier invoices, receipts, and outlet expenses into the company’s accounting system accurately and on time.

2. Manpower Management

• Manage staff scheduling efficiently to optimize labor costs while minimizing manpower gaps.
• Coach and mentor staff, monitor daily performance, and foster a positive, collaborative team environment.
• Design and execute comprehensive training and onboarding programs for new hires to ensure quick integration and compliance with outlet standards.

3. Logistics & Stock Management

• Coordinate and execute monthly stock deliveries from central warehouse.
• Manage inventory levels of perishables, ingredients, packaging & supplies, conduct regular monthly stock takes and audits.
• Monitor wastage, breakage, and spillages to minimize costs and maximize profitability.

4. Compliance, Safety & Hygiene

• Ensure strict compliance with local food health and safety regulations.
• Maintain an organized, up-to-date compliance file containing valid Food Handling Certificates and Typhoid Vaccination cards for all active staff members.
• Ensure every team member on duty has completed their mandatory training and vaccinations before handling food.
• Enforce strict hygiene, sanitation, and temperature control standards to ensure the outlet passes MOH inspections with zero penalties or warnings.

Requirements

1) Minimum 2–3 years of experience in a high-volume F&B environment (e.g., bubble tea shops, juice bars, fast food kiosks) with some supervisory or administrative exposure.

2) Familiar with local MOH guidelines and the specific health documentation required for F&B operations.

3) Basic data entry or bookkeeping experience; comfortable using computer software and accounting systems. Strong attention to detail when dealing with numbers and figures.

4) Must possess a valid Typhoid Vaccination and a certified Food Handling Certificate.

5) Must have own transport.

6) Willing to work during weekends & Public Holidays.

Location: Aeon Tebrau

Benefits: Attendance Allowance, Transport Allowance, KPI Incentive

Pay: RM2,500.00 - RM3,500.00 per month

Benefits:

• Meal allowance
• Opportunities for promotion
• Professional development

Work Location: In person