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Full Time Associate I - Lab Support (Hardware support and Software Support) Jobs, in UST Pulau Pinang - Maukerja

Associate I - Lab Support (Hardware support and Software Support)

UST

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Working Location

  • Bukit Mertajam Pulau Pinang Malaysia

Job Description

Responsibilities

Role Description

The candidate should have:

Installation & maintenance of company’s computer software and hardware/facilities;

  • PC setup, installation, testing and troubleshooting.
  • Support for production PC issues, failures etc.
  • Basic Network Setup and Troubleshooting.
  • Receive issues , update tickets accordingly to SOP, able to prioritize ticket resolution within SLA.
  • Perform trouble shooting on: PC Hardware issues, network failure, good in command prompt.

Job Requirements

  • Minimum 0-2 years' experience required in IT Technical support.
  • Must be able to handle IT hardware / software / Networking and have trouble-shooting skill.
  • Must be able to handle IT hardware / software installation.
  • Good problem-solving skills.
  • Willing to learn more.
  • Independent & Hardworking

Note: Must be ready to work on rational shifts and rotational days 24/7

Skills

hardware support,hardware installation,server maintenance,lab support,

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