Full Time FRONT OFFICE EXECUTIVE Jobs, in TPGR SDN BHD Johor - Maukerja

Oversee the daily operations of the Front Office.

Ensure smooth and efficient guest check-in and check-out processes.

Lead, supervise, and support Welcome Desk team members.

Handle guest inquiries, requests, and complaints professionally.

Coordinate with Housekeeping, Food & Beverage, Golf Operations, Sports & Recreation, Security, and other departments to ensure seamless guest experiences.

Assist with room allocation, upgrades, and special guest requests.

Promote resort facilities, services, packages, and ongoing promotions.

Monitor cashiering activities and ensure accurate billing procedures.

Support VIP arrivals, events, and special occasions.

Maintain a welcoming, professional, and guest-focused environment at all times.