jobs in TIME PLANET SDN. BHD

Full Time E-Commerce Admin Jobs, Salary up to MYR 3,200 in TIME PLANET SDN. BHD Pulau Pinang - Maukerja

E-Commerce Admin

TIME PLANET SDN. BHD

MYR3,200 - MYR3,200 Per Month

Full Time

Prai, Pulau Pinang

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Working Location

  • Prai Pulau Pinang Malaysia

Job Description

Responsibilities

About the Role

We are hiring an E-commerce Operations Admin to support our daily online sales operations and aftersales processes. This is a hands-on operational role, ideal for someone who is detail-oriented, organised, and comfortable handling day-to-day e-commerce tasks.

You will work closely with sales, warehouse, and logistics teams to ensure smooth order fulfilment and good customer experience across all platforms.

Key Responsibilities E-commerce Operations

  • Process and manage daily orders from Lazada, Shopee, TikTok Shop, and Shopify
  • Coordinate with warehouse and logistics teams to ensure timely order fulfilment
  • Monitor delivery status and follow up on delays or delivery issues
  • Support order processing during campaigns and peak sales periods

Customer Service & Aftersales

  • Respond to customer enquiries via Lazada/Shopee chat and WhatsApp
  • Handle aftersales cases, including:
  • Coordinating return shipments for inspection
  • Following up on repair or replacement cases
  • Updating customers on aftersales progress

Inventory & Documentation

  • Key in delivery orders into the system accurately
  • Maintain proper documentation for orders and aftersales cases
  • Check stock levels and key in new arrival stock

Job Type: Full-time

Pay: Up to RM3,200.00 per month

Benefits:

  • Opportunities for promotion
  • Professional development

Work Location: In person

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