Job description
Diploma in Computer Studies with working experience in IT related fields or and equivalent combination of education, training and/or work experience.
- Performs IT operations support and office automation support as accordance to procedures.
- Ability to perform computer setup and maintenance, including operating system installation, software deployment, and hardware replacement.
- Basic knowledge of networking concepts and cybersecurity principles.
- Understand and Compliance to the Quality, Environment, Safety and Health Management System and RBA requirements.
- Provide daily IT operations and office support.
- Deliver IT support services to users in Penang, Batu Kawan, and Penang R&D locations.
- Provide desktop support, network connectivity assistance, VoIP support, and help desk services.
- Interface with users to define requirements, coordinate activities, and provide user training.
- Instruct users on new procedures and operational changes related to software and hardware.
- Assist in system management activities, including system configuration, communication setup, and coordination of hardware maintenance.
- Monitor system parameters in accordance with procedures provided by system owners.
- Assist in network configuration, monitoring, and troubleshooting activities.
- Ensure vendors and contractors comply with company quality standards.
- Ensure compliance with company Quality, Environmental, Safety, and Health (QESH) management systems.
Job Types: Full-time, Permanent, Fresh graduate
Pay: RM2,000.00 - RM2,500.00 per month
Benefits:
- Dental insurance
- Free parking
- Health insurance
- Maternity leave
- Meal allowance
- Opportunities for promotion
- Parental leave
Work Location: In person