- Bayan Lepas Pulau Pinang Malaysia
Lokasi Kerja
Penerangan Kerja
Tanggungjawab
JOB SUMMARY
Provide optimum test solutions and strategies through the effective management of
people, systems, procedures and equipment. Drive innovation and continuous
improvement within Test Engineering by harnessing new technologies in the areas of
systems, equipment, and processes. Provide exceptional support to customers, team
members, and shareholders.
ESSENTIAL DUTIES AND RESPONSIBILITIES
LEADERSHIP AND MANAGEMENT RESPONSIBILITIES
Recruitment and Retention:
· Recruit, interview and hire Assistant Test Engineering Managers.
· Communicate criteria to recruiters for Test Engineer and Test Management position
candidates.
· Coach Test Engineering Managers in the interviewing/hiring process.
· Monitor team member turnover; identify key factors that can be improved; make
improvements.
Employee and Team Development:
· Identify individual and team strengths and development needs on an ongoing basis.
· Create and/or validate training curriculum in area of responsibility.
· Coach and mentor Test Engineering staff to deliver excellence to every internal and
external customer.
· Create and manage succession plans for Test Engineering and Test Management
functions.
Performance Management:
· Establish clear measurable goals and objectives by which to determine individual and
team results (i.e. operational metrics, results against project timelines, training
documentation, attendance records, knowledge of operational roles and responsibilities,
personal development goals).
· Solicit ongoing feedback from Department Manager (DM), Business Unit Manager
(BUM), peers and team member on team member’s contribution to the department/team.
Provide ongoing coaching and counseling to team member based on feedback.
· Express pride in staff and encourage them to feel good about their accomplishments.
· Perform team member evaluations professionally and on time.
· Drive individuals and the team to continuously improve in key operational metrics and
the achievement of the organizational goals.
· Coordinate activities of large teams and keep them focused in times of crises.
· Ensure recognition and rewards are managed fairly and consistently in area of
responsibility.
Communication:
· Provide communication forum for the exchange of ideas and information with the
department.
· Organize verbal and written ideas clearly and use an appropriate business style.
· Ask questions; encourage input from team members.
· Assess communication style of individual team members and adapt own
communication style accordingly.
FUNCTIONAL MANAGEMENT RESPONSIBILITIES
Business Strategy and Direction:
· Know and understand the campus strategic directions.
· Define, develop and implement Test Engineering strategies which contribute to the
campus strategic directions.
· Develop an understanding of the Department business strategy as it pertains to Test
Engineering.
· Provide regular updates to BUM, DM, and Operations Manager on the execution of
the strategy.
Cost Management:
· Identify creative ways to reduce cost by streamlining processes and systems (i.e.
modification of responsibilities or consolidation of tasks, elimination of non-value-added
processes, or complete re-engineering of processes and systems).
· Utilize tools to monitor departmental cost and cost trends, striving continuously to
improve value.
· Provide feedback to peers (BUMs, DMs, Functional Managers (FMs) on cost and
cost trends.
Forecast Development and Accuracy:
· Prepare timely forecasts for the department.
· Compare forward forecast results to historical actual results for trend assessment
and analysis.
TECHNICAL MANAGEMENT RESPONSIBILITIES
· Identify creative ways to reduce cost by streamlining processes and systems (i.e.
modification of responsibilities or consolidation of tasks, elimination of non-value-added
processes, or complete re-engineering of processes and systems).
· Drive continuous improvement through trend reporting analysis and metrics
management.
· Assess the adequacy of data gathering methods utilized by the Departments.
· Assure that procedures and work instructions are efficient and not redundant.
· Offer new ideas and suggestions for improvement. Identify and implement new
practices and processes.
· Demonstrate a commitment to customer service; anticipate, meet, and exceed
expectations by solving problems quickly and effectively; making customer issues a
priority.
· Lead by example.
· Rehabilitate troubled Departments or to help during product launch. Foster a “back to
basics” mentality during these times.
· Establish new measurement systems if/where possible.
· Exchange knowledge and information with other Company facilities to ensure best
practices are shared throughout the organization.
· Ensure 100% adherence to all company policies and procedures (i.e. Health and
Safety, Quality).
· Ensure all sensitive and confidential information is handled appropriately.
· Evaluate customer test strategies and recommend appropriate test solutions to
support customer requests.
· Drive the development of specialized test equipment and software.
· Manage the procurement of test equipment.
· Adhere to all safety and health rules and regulations associated with this position and
as directed by supervisor.
· Comply and follow all procedures within the company security policy.
· May perform other duties and responsibilities as assigned.
JOB QUALIFICATIONS
KNOWLEDGE REQUIREMENTS
· Ability to read, analyze, interpret and communicate regarding common scientific
and/or technical journals, financial reports, and legal documents.
· Ability to respond to common inquiries or complaints from customers, regulatory
agencies, or members of the business community.
· Ability to effectively present information to top management, public groups, and/or
boards of directors. Advanced PC skills, including training and knowledge of Company's
software packages.
· Ability to calculate figures and amounts such as discounts, interest, commissions,
proportions, percentages, area, circumference, and volume.
· Ability to apply concepts of basic algebra and geometry.
· Ability to solve practical problems and deal with a variety of concrete variables in
situations where only limited standardization exists.
· Ability to interpret a variety of instructions furnished in written, oral, diagram, or
schedule form.
· Proficiency in use of personal computers, Microsoft Office products (Excel, Word and
PowerPoint) and e-mail skills required.
EDUCATION & EXPERIENCE REQUIREMENTS
· Bachelor’s degree in Electrical Engineering preferred.
· Minimum of 7 years work-related experience, minimum of 5 years management
experience required.
· Or a combination of education, experience and/or training.
Peringatan Penting
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