Kerja Sepenuh Masa, Retail Coordinator- Executive di Big Bad Wolf Books Johor - Maukerja

REQUIRED EXPERIENCE

• Bachelor’s degree in Retail, Business, or a related field preferred.
• Minimum 1-2 years of experience in a customer-facing retail or service role.
• Friendly, approachable personality with a love for books and people.
• Strong communication and interpersonal skills.
• Comfortable working in a fast-paced, team-oriented environment.
• Reliable, detail-oriented, and proactive in responsibilities.
• Flexible with scheduling and able to work rotating shifts, including nights, weekends, and public.

ROLES & RESPONSIBILITIES

• Greet and engage customers with warmth and professionalism.
• Provide personalised book recommendations and product knowledge.
• Guide customers in finding titles and navigating store sections.
• Process sales transactions at the cashier accurately and efficiently.
• Maintain clean, well-stocked, and visually appealing display areas.
• Participate in in-store events, marketing activities, and sales promotions.
• Assist with stock takes, receiving deliveries, and routine inventory checks.
• Handle customer inquiries, returns, and complaints with care and clarity.
• Foster a welcoming and helpful atmosphere on the shop floor at all times.