Engineering & Technical Support
- Analyse customer applications and recommend technically appropriate repair and protection solutions.
- Review technical information, drawings, specifications, photographs and site conditions.
- Provide technical advice to customers, sales personnel, field engineers, contractors and applicators.
- Conduct site visits and surveys for new and existing applications.
- Assist with engineering calculations, technical evaluations and application assessments.
- Prepare technical reports, recommendations and application documentation.
- Support complex or critical applications and coordinate with technical specialists when required.
- Assist with troubleshooting and resolving technical problems at customer sites.
- Ensure proposed solutions comply with applicable engineering requirements, specifications and recognized standards where relevant, including ISO and ASME requirements.
- Support project execution and provide technical assistance during product application when required.
Technical Sales & Business Development
- Support the Sales team in identifying and developing new business opportunities.
- Understand customer problems and recommend appropriate technical solutions.
- Conduct technical discussions with customers and identify potential applications for MCIS solutions.
- Prepare and deliver professional technical presentations to customers, consultants, contractors and end users.
- Participate in customer meetings, sales presentations, technical seminars and product demonstrations.
- Support preparation of technical proposals, quotations, application recommendations and presentations.
- Follow up on technical enquiries and convert opportunities into successful projects.
- Develop strong and professional relationships with existing and prospective customers.
- Assist the Sales team in developing key accounts and expanding market opportunities.
- Attend exhibitions, seminars, conferences, customer events and technical training programmes.
- Support sales activities throughout Malaysia and, where required, Singapore and Brunei.
Customer Presentations & Demonstrations
- Present technical solutions clearly to both technical and non-technical audiences.
- Conduct product demonstrations and practical application demonstrations.
- Explain technical concepts, product benefits, application methods and limitations in a clear and commercially relevant manner.
- Adapt presentations according to the audience, from maintenance personnel and engineers to procurement teams and senior management.
- Represent MCIS professionally during customer meetings, exhibitions, seminars and industry events.
Pay: RM7,000.00 - RM8,500.00 per month
Benefits:
- Additional leave
- Cell phone reimbursement
- Health insurance
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development
Ability to commute/relocate:
- Gelang Patah: Reliably commute or planning to relocate before starting work (Preferred)
Application Question(s):
- Are you legally allowed to work in the country you are applying for?
- Do you have a degree in Chemical or Mechanical Engineering?
Willingness to travel:
Work Location: In person