Full Time IT Onsite Shift Support Jobs, in MCSB Systems Pulau Pinang - Maukerja

Responsibilities:-

- Supporting Hours: 8am to 8pm / 8pm to 8am support on rotating basis.

- Setup, install and support IT hardware, software, company PDA, tablet, and mobile phones.

- Follow up and coordination on network cabling & network access point installations.

- Assistance and troubleshooting on network devices and servers.

- Coordination with vendor for new IT hardware arrival, collection and installation.

- Setup network configuration for all new machines, tester and handler at production.

- Change network VLAN, register DNS for all IT equipment and machines in production.

- Antivirus installation & configuration on production testers.

- Meeting room setup and support, including projector, Audio Visual (AV) conference equipment.

- Knowledge Management (retention, processes & procedure documentation).

- To have a shift pass-down for past 12 hours incidents to next onsite shift-support IT personnel with detail problem statement, root cause and resolutions shared.

- Ad-hoc event support.

- Inventory control and asset management for hardware and software.

- Provide assistance on other IT matters as and when requested.

Requirements:-

- Certificate/Diploma/ Degree in Computer Science/ Information System.

- 1 years working experience in support factory production environment would be add advantage.

- Good knowledge in basic configuration about TCP/IP networking (LAN/WAN).

- Possess good hardware and software assembly, upgrades, repairs, troubleshooting and resolution skills.

- Able to troubleshoot PCs and laptops that runs under various version of Windows OS.

- Performing tests and evaluations on new software and hardware.

- Able to work independently

- Must be team player.