Full Time Customer Services Coordinator (Specialised in Airfreight) Jobs, Salary up to MYR 2,500 in Kintetsu World Express Pulau Pinang - Maukerja

JOB DESCRIPTION

• 1. Provide correct and clear shipping instruction to Freight Planner for space planning purpose.
• Send pre-alert to shipper & overseas counterpart as well as update of irregularity information (offloaded, damage or other)
• Coordinate with Export Operation, Custom Team & Transport Dept for smooth shipment handling and information flow
• Coordinate with Export Billing to generate correct billing invoice within timeframe
• Preparation of Performance Report as per Customer required
• Ensure correct data key-in at AWB as well as charges in the system as per shipping instruction and quotation provided.
• Handle inquiries and complaints from customer or overseas counterpart
• Ensure changes made in system and AWB is with proper CCN form raised.
• Ensure all the agent bill being cost in and no pending of payment on timely manner

Requirement:

• Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Airline Operation/Airport Management, Logistic/Transportation, Maritime Studies or equivalent.
• Required skill(s): MS Office.
• At least 2- 3 year(s) of working experience in the related field is required for this position.
• Proficient in both oral and written English and Bahasa Malaysia.
• Posses excellent communication skill, with a high degree of self motivation and ambition.
• Applicant must be willing to work at Penang Island
• Full-Time positions available.

Interested candidates are invited to apply via online their resume

**Only shortlisted candidates will be notified**

Job Type: Full-time

Pay: RM2,000.00 - RM2,500.00 per month

Education:

• Diploma/Advanced Diploma (Preferred)

Experience:

• Airfreight Customer Services: 3 years (Preferred)

Work Location: In person