Sales
- Primarily in charge of acquiring and on-boarding New Joining Members (NJMs) & achieving their personal & team sales targets.
- A minimum of 35 NJMs is required to retain their position as a Senior Brand Ambassador and/or Brand Ambassador,
Should be proficient with the following:
- Phone calls – Inbound and Outbound call script
- Guest profile
- Club tour
- Price presentation
- Overcoming objectives
- Closing sales
- After sales o Ensure members are following correct procedures and protocols. o Member introduction to Club Manager / Person in Charge of onboarding
- Sales entry – Member system o Ensuring correct sales protocol and compliance to follow: CC only, Corporate IDs, pricing per standard.
- Terms and conditions / Letter of Acceptance
- Referral generation (META Management)
DAILY PERFORMANCE CRITERIA:
- Achieving their daily personal targets allocated by management.
- Minimum of 20 conversations, 5 booked appointments and 4 completed presentations.
- Updating GymSales accurately
- Diligently follow leads process flow
MEMBER RETENTION
- Service call – 7, 14, 28 & 45 days after signing up
MARKETING
- In charge of promoting the member acquisition campaign of the month
- In charge of executing the outreach calendar
- In charge of manning any additional booth set ups (outreach event)
- Participation in club inhouse events and activities (Wellness Day)
Responsibilities of All Positions within Anytime Fitness
- Represent Anytime Fitness and its culture
- Maintain a Healthy Way of Life
- Demonstrate positive attitude by showing professionalism, courtesy, cooperation to both internal and external customers
- Manage and send the reports required including but not limited to sales, accidents, injuries, equipment damages, etc.
- Follow company protocols for discipline, performance management and safety.
- Manage compliance to club house rules and SOPs. Notify the club manager or department head of any unsafe acts or conditions as soon as possible.
- Ensure that all exercise equipment is in good condition. Clean equipment and gym regularly.
- Participate in safety training and safety inspections.
Pay: RM1,756.36 - RM5,984.75 per month
Benefits:
- Flexible schedule
- Gym membership
- Opportunities for promotion
- Professional development
Work Location: In person