Overview:
Keysight is at the forefront of technology innovation, delivering breakthroughs and trusted insights in electronic design, simulation, prototyping, test, manufacturing, and optimization. Our ~16,800 employees create world-class solutions in communications, 5G, automotive, energy, quantum, aerospace, defense, and semiconductor markets for customers in over 100 countries. Learn more about what we do.
Our award-winning culture embraces a bold vision of where technology can take us and a passion for tackling challenging problems with industry-first solutions. We believe that when people feel a sense of belonging, they can be more creative, innovative, and thrive at all points in their careers.
Responsibilities:
1) Customer Escalation Resolution & Order Protection - Quality and Delivery
Acts as the key bridge between operations, supply chain, quality, and field teams to resolve customer-impacting delivery or quality escalations, protect shipment commitments, and prevent lost order opportunities.
2) Analytics-Driven Action & Risk Prevention
Converts delivery, quality, and supply chain data into actionable insights to identify risks early, drive timely decisions, and prevent recurring issues from impacting customers.
3) Strategic Customer Engagement & Business Growth Enablement
This role strengthens strategic customer engagement by consolidating quality, delivery, and supply chain insights into clear narratives and action plans. By pro-actively providing credible data, structured recovery plans, and proactive risk visibility, the role helps build customer confidence and supports business growth.
Qualifications:
1) Degree holder, creative and resourceful in problem solving.
2) Experienced in supply chain and manufacturing processes
3) Experienced in data analytics and insights/actions recommendation.
4) Ability to create dashboards for real-time visibility and ease of decision-making.
5) Ability to code using python, etc. will be an added advantage.
Careers Privacy Statement***Keysight is an Equal Opportunity Employer.***