Position : Club Manager
Location : Johor Bahru
Reports to : General Manager
Main Responsibilities & Challenge
Managing operations with high integrity and developing stable revenue channels
Job Responsibilities
- Responsible for managing operations of the club, including the supervision of staff, meeting financial targets, the oversight of member services, and the maintenance of facilities and golf course
- Responsible for organizing and managing events, including golf tournaments, social gatherings, and corporate functions
- Develop and implement operational policies and procedures to improve efficiency and service quality
- Develop and implement programs, pricing strategies, and retention initiatives. and events that meet the interests and needs of club members to increase membership, sales and profitability.
- Liaise with business partners to develop strong revenue channels and keep updated on new development within the golfing fraternity
- Manage the club's budget to meet the financial performance, including revenue generation, expense control, and profitability.
- Building a strong, motivated team, ensures that the resort delivers consistent, high-quality service to its members and guests.
- Ensure that the club's facilities are well-maintained, safe, and meet the expectations of members and guests.
- Collaborate with Finance, Admin and HR team on job related matters. Guide the operation team with good leadership, provide strategic solutions to achieve their targets.
Stakeholders to Meet & Liaise
Internal Stakeholder
- Head of F&B
- Head of Marketing
- Head of Sports
- Head of Golf Maintenance
External Stakeholder
- Club Members & Guests
- Business Partners
- Associate Companies
- Vendor/ Supplier
Pay: RM18,000.00 - RM20,000.00 per month
Application Question(s):
- What level of golfer are you?
- Briefly explain the difference between Gross Profit and Net Profit, and give one reason why a company might see Gross Profit grow while Net Profit drops
- You are overseeing Golf Operations, F&B, Maintenance, and Membership. If a major tournament is scheduled, but the Maintenance team is short-staffed and F&B is dealing with a supply delay, how do you coordinate across these 4 departments to ensure a seamless member experience
Work Location: In person