Full Time Warehouse Supervisor - Last Mile, SPX Express (Johor) Jobs, in Shopee Johor - Maukerja

Work Locations: 

• Nusajaya

• Pasir Gudang

• Plentong

• Tebrau

• Ulu Tiram

Job Scope: 

• Coordinate and monitor last mile delivery orders to ensure timely dispatch and completion

• Plan and assign delivery routes based on volume, location clustering, and cost efficiency

• Monitor driver and rider productivity (e.g. delivery rate, success rate, return rate) to meet service level targets

• Oversee parcel dispatch from hub to ensure accuracy and proper handover to drivers

• Ensure delivery operations comply with SOPs, safety standards, and service quality expectations

• Handle customer delivery issues (e.g. failed delivery, reschedule, POD disputes) and support basic investigation

• Track and report last mile KPIs (e.g. delivery success rate, on-time delivery, cost per parcel)

• Support onboarding, training, and deployment of new drivers/riders as needed

Job Requirements:

• Willing to work shifts, up to 6 days a week

• Experience in logistics or warehouse operations is preferred

• Intermediate knowledge of Excel and Google Sheets

• Familiar with routing, postcodes, and delivery area.

• Able to work in a fast-paced environment

• Good leadership and communication skills