- Kulai, Johor Kulai Johor Malaysia
Working Location
Job Description
Responsibilities
Key Responsibilities:
Take over all technical service responsibilities once the project team completes installation and commissioning.
Respond to customer service requests, diagnose technical issues, and provide on-site or remote troubleshooting.
Work with Service team on installation, commissioning, preventive maintenance, and repair work as required.
Respond to service requests, analyze issues, and implement effective solutions promptly.
Work with Service team on installation, commissioning, preventive maintenance, and repair work as required.
Assist in preparing technical documentation, user manuals, and handover reports
Coordinate with suppliers, subcontractors, and internal teams for service-related matters
Maintain detailed service reports and documentation for each customer interaction.
Ensure spare parts availability and manage service inventory.
Adhere to all health and safety regulations during site visits.
JOB SPECIFICATION
Bachelor’s Degree or Diploma in Electrical, Mechanical, or Electronics Engineering (or related field).
1–3 years of experience in a technical support or service engineering role (fresh graduates with internships may also apply).
Strong troubleshooting, analytical, and problem-solving skills.
Excellent communication and interpersonal skills.
Ability to work independently and travel frequently to customer sites
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