Job Responsibilities:
1. Administrative & Management Support
- Assist HOD in liaising with respective outlets on daily administrative and coordination matters.
- Coordinate and follow up on monthly expenses and supporting document submissions from all outlets.
- Prepare documents, letters, memos, reports and presentations as required.
- Arrange meetings, prepare meeting materials and follow up on action items.
- Maintain proper records and documentation for management reference.
2. Sales Performance Reporting & Coordination
- Collect and consolidate daily, weekly and monthly sales data from all assigned outlets.
- Prepare and maintain sales performance reports, including orders, registrations, disbursements, vehicle stock, bank submission status, insurance renewal & other relevant sales KPIs.
- Monitor outlet performance and highlight outstanding matters or irregularities to HOD.
- Track and follow up on outlet action items relating to HQ requests, deadlines, marketing requirements and other operational matters.
- Ensure all required reports and submissions are completed accurately and within the required timeline.
3. Aftersales Performance Reporting
- Collect and consolidate service department reports from all assigned outlets.
- Monitor key aftersales performance indicators and outstanding matters.
- Follow up with Service Managers on pending reports, action items and required submissions.
- Highlight significant issues or delays to HOD.
4. Outlet Audit & Operational Improvement
- Conduct monthly operational audits across all assigned outlets.
- Review outlet processes, documentation, compliance and operational practices.
- Identify process gaps, compliance issues and operational ineTiciencies.
- Prepare audit findings and recommendations for improvement.
- Follow up with respective outlet managers on corrective actions and monitor completion.
- Report outstanding audit findings and progress to HOD.
5. Ad-hoc Projects & Management Support
- Assist HOD with special projects, business initiatives and management assignments.
- Support new outlet openings, campaigns, events and other operational projects.
- Assist in preparing management presentations, analysis and reports when required.
- Perform other duties and assignments as directed by HOD.
Qualifications & Requirements:
- Minimum 2 years of working experience, preferably in administration, operations, reporting or a related field.
- Automotive industry experience is an advantage but not mandatory.
- Strong computer skills, particularly Microsoft Excel and PowerPoint.
- Good command of written and spoken English.
- Strong coordination, follow-up and organizational skills.
- Detail-oriented and able to work with multiple reports and deadlines.
- Able to work independently and manage multiple tasks simultaneously.
- Willing to travel between outlets when required.
- Possess a valid driving licence.
Pay: RM2,000.00 - RM3,500.00 per month
Benefits:
- Free parking
- Professional development
Work Location: In person