Full Time RESERVATIONS - GUEST SERVICE ASSISTANT Jobs, Salary up to MYR 3,500 in 7STONEZ HOLIDAYS SDN BHD Pahang - Maukerja

RESERVATIONS & GUEST SERVICE ASSISTANT

MINIMUM DIPLOMA /DEGREE

SALARY PACKAGE : RM 2,500 - RM 3,500

LOCATION : Work & stay at Genting Permai/Midhill- Hostel Provided

EPF, SOCSO, EIS, Annual Leave, Medical Claim.

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Job Requirements :-

1) Minimum Diploma or Bachelor's Degree in any field.

2) MUST have minimum 1 year working experience as reservation/guest service assistant

3) Past working experience in Hotel industry/ Accommodation / Short stay/Homestay is advantage.

4) Looking for young, energetic, innovative person who is eager to learn and grow with our company.

5) Good in Communication Skill and Guest Servicing.

6) MUST be fluent in English and Bahasa Malaysia

7) MUST be able to work in shift

8) MUST be able to work 6 working days (off day on weekdays)

9) MUST be able to Stay & Work in GENTING PERMAI. (Hostel is provided)

Job Description :-

1) Knowledge in OTA platforms (************* and *************) is an advantage

2) Proficiency in Google Applications, OTA Extranets and Hotel PMS.

3) The reservation processes such as check-in/check-out, all reservation requests, changes and cancellation received by phone, email or third party request and provides attentive, courteous and efficient customer service at all times.

4) Produce and check daily reports, ensuring that the previous day’s reservations are accurate and confirmations are sent.

5) Assist on daily auditing of sales and operation transactions.

6) Reservation through various networking such as via WhatApps, e-mail, telephone and handle all guests inquiries and matters.

7) Provide guest service through Whatsapp, Phone Call & any written communication.

8) Handle certain operation’s task

9) Ad-hoc task from superior/HOD

Welcome to apply! The journey to your next raise starts with a simple call.

Job Type: Full-time

Pay: RM2,500.00 - RM3,500.00 per month

Ability to commute/relocate:

• Genting Highlands: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Do you able to work 6 working days
• Do you able work during Public Holiday

Education:

• Diploma/Advanced Diploma (Required)

Language:

• Bahasa (Required)

Work Location: In person