Full Time Sales-Revenue Operations Specialist Jobs, in UBM TECH RESEARCH MALAYSIA SDN. BHD. Pulau Pinang - Maukerja

About the role

We are seeking a dynamic Sales/Revenue Operations Specialist to join the global tech events team on a 7-month fixed-term contract. In this role, you will be instrumental in managing contract and data accuracy, maintaining inventory systems, and ensuring seamless billing and invoicing processes. You will serve as a critical liaison between sales and support teams, coordinating across multiple departments to drive operational excellence and revenue accuracy.

Key responsibilities

• Manage contracts and ensure data accuracy throughout the contract process and entries into business systems

• Conduct audits and reconcile data disparities across systems

• Enforce best practices and data standardization

• Maintain sponsorship product inventory tracking documents

• Maintain booth holds/rents via Floorplan.Live

• Maintain Sales Inventory documentation and Internal Product delivery Database

• Ensure invoices are issued based on validated data to avoid discrepancies and reduce the need for credit notes

• Perform quality control on client billing and invoicing

• Monitor and respond to internal and sales organization requests

• Support the sales organization with the contract process and client-related requests

About you

• Demonstrable experience within a quality control environment, focusing on accuracy of data, delivery, reporting, and reconciliation of sold programs

• Highly organized with a strong ability to balance multiple projects simultaneously while maintaining absolute attention to detail

• Focused on the accuracy and timeliness of billing delivery and deadlines

• Strong influencer able to coordinate across multiple internal teams including Sales, Informa Engage, Operations, and Customer Success

• Able to communicate conceptual solutions to peers and management effectively

• Exemplary high standards of customer service

• Motivated and driven to succeed

• Salesforce experience and excel proficiency are preferred