- Johor Bahru, Johor Johor Bahru Johor Malaysia
Working Location
Job Description
Responsibilities
Role Purpose: To ensure safe, accurate dispensing of medication, provide professional consultation, and support daily pharmacy operations while upholding regulatory compliance and excellent customer care.
Job Description:
Customer Care & Consultation
· Show genuine care and prioritize medication safety at all times
· Dispense medications accurately with clear consultation and counselling
· Perform basic health screenings (e.g. blood pressure, glucose, BMI)
· Provide product knowledge and personalized health recommendations
Sales & Service Engagement
· Promote pharmacy services, promotions, and membership benefits
· Support the team in achieving sales targets through service excellence
· Ensure a smooth and professional checkout experiences
Pharmacy & Store Operations
· Ensure cold chain and controlled medication handling meets regulatory standards
· Assist the branch manager with daily retail operations
· Receive, verify, and store incoming stock
· Support stock handling, stock counts, and replenishment
· Complete daily opening and closing tasks as required
Teamwork & Training
· Train and mentor new team members, including PRPs and assistants
· Guide staff to ensure proper pharmacy practices are followed
Compliance & Community Engagement
· Ensure full compliance with government regulations, pharmacy laws, and company SOPs
· Maintain accurate records for poison control and scheduled drug tracking
· Participate in health awareness programs, marketing campaigns, and community outreach initiatives
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