POSITION : ADMIN EXECUTIVE
DEPARTMENT : ADMINISTRATION
REPORTING TO : MANAGEMENT
JOB OVERVIEW
The Admin Executive is responsible for managing the company's day-to-day administrative activities and providing support to Management and the Operations team. The role also involves managing company systems and records, preparing sales and customer reports, analysing data, and presenting information through Excel spreadsheets, graphs and dashboards.
The ideal candidate should be organised, detail-oriented and computer literate, with strong Microsoft Excel skills and the ability to manage administrative work, system records and reporting requirements effectively.
KEY RESPONISIBILITIES
Operations & Customer Administration
- Provide administrative support to the Operations team.
- Maintain records related to customer services, collection schedules and operational activities.
- Coordinate with Operations regarding customer requirements and administrative matters.
- Assist in preparing and maintaining operational documents and records.
- Follow up on pending matters and ensure required documents are completed and properly filed.
- Maintain accurate customer information and service records.
e-SWIS & Operational Administration
- Perform daily administrative tasks related to e-SWIS.
- Accept jobs in e-SWIS based on the scheduled collection/service requirements.
- Update job information and status in the system accordingly.
- Complete jobs in e-SWIS once the required service/collection has been completed.
- Check that job details and information entered into the system are accurate and complete.
- Follow up with the Operations team on pending or incomplete job updates.
- Maintain proper records and documentation related to e-SWIS transactions.
- Assist in preparing information and reports based on e-SWIS records.
- Coordinate with Operations regarding job schedules, customer requirements and related administrative matters.
Sales & Customer Reporting
- Prepare regular sales and customer reports for Management.
- Compile and organise sales and customer data from company systems and relevant records.
- Prepare monthly sales reports and compare sales performance across different periods.
- Prepare customer reports covering customer activity, service frequency, sales and other relevant information.
- Create graphs, charts and dashboards using Microsoft Excel or Google Sheets.
- Analyse data to identify sales trends, changes in customer activity and areas requiring attention.
- Ensure all information and figures in reports are accurate and up to date.
- Maintain and update reporting templates and spreadsheets.
Inventory & Documentation
- Assist in monitoring office and operational supplies.
- Maintain records of stock movement, usage and replenishment.
- Coordinate with relevant departments regarding stock requirements.
- Maintain proper documentation for purchases, inventory and other administrative transactions.
Management Support
- Provide administrative support to Management on day-to-day matters.
- Prepare reports, documents and information requested by Management.
- Follow up on tasks assigned by Management and provide updates when required.
- Perform other administrative and ad-hoc duties as assigned.
JOB REQUIREMENTS
- Diploma or Bachelor's Degree in Business Administration, Management, Business, Information Systems or a related field.
- Minimum 2 years of experience in administration, system administration, reporting or a similar role.
- Strong Microsoft Excel skills, including formulas, PivotTables, charts and data analysis.
- Experience in creating reports, graphs, charts and dashboards using Excel or Google Sheets.
- Comfortable working with computerised systems and databases.
- Good numerical and analytical skills with strong attention to detail.
- Good documentation, filing and record-keeping skills.
- Strong organisational, coordination and follow-up skills.
- Able to manage multiple tasks and meet deadlines.
- Good communication and interpersonal skills.
- Proficient in Bahasa Malaysia and English.
- Experience in logistics, waste management, healthcare or service-related industries will be an added advantage.
- Proactive, responsible and able to work independently with minimum supervision.
Pay: RM2,300.00 - RM3,300.00 per month
Benefits:
- Free parking
- Professional development
Work Location: In person