As the House Safety & Security Associate at our 3-star hotel, you will be responsible for ensuring the safety and security of our guests, employees, and property. You will implement and enforce security protocols and procedures to maintain a safe environment throughout the hotel premises. This role requires strong attention to detail, excellent communication skills, and the ability to handle emergencies effectively.
Core duties and responsibilities:
Monitoring and Surveillance:
- Patrol hotel premises regularly to ensure security.
- Monitor surveillance systems and report any suspicious activities or incidents.
- Respond promptly to alarms or calls for assistance.
- Regularly the Hotels surrounding parking space and ensure the carpark area are only for hotel’s guest.
Guest and Employee Safety:
- Assist guests and employees with safety and security concerns.
- Provide guidance and information on emergency procedures.
- Conduct regular safety inspections of guest rooms, public areas, and back-of-house areas.
Emergency Response:
- Act swiftly and appropriately during emergencies such as fire, medical incidents, or disturbances.
- Coordinate with local authorities when necessary.
- Administer first aid or CPR as needed.
Security Measures:
- Ensure all doors, windows, and gates are secured properly.
- Control access to restricted areas.
- Maintain a log of security activities and incidents.
Training and Awareness:
- Train hotel staff on safety and security procedures.
- Promote awareness of security issues among employees and guests.
- Conduct drills to ensure preparedness for various emergencies.
Report and Documentation:
- Document incidents and maintain accurate records.
- Prepare reports for management on security status and incidents.
- Collaborate with management to implement improvements based on security assessments.
Aside Tasks:
- Assisting the Front Office/HK to send requested amenities to the guest room.
- Assist breakfast area. (if needed)
- Assist Housekeeping department to do bed stripping and clearing the public area.
- Any other task being task by the Superior or the Manager of the hotel.
Job Requirements:
- SPM or higher qualifications in related field.
- Minimum 2 years’ experience of related working experience. (Preferred)
- Walk-in-interviews are welcome -
Job Type: Full-time
Pay: RM1,700.00 - RM2,000.00 per month
Benefits:
- Opportunities for promotion
Work Location: In person