Perform all administrative operations and checks for assigned Brands.
Developing a Solid and Trusting Relationship with Key Brands under our portfolio.
Resolving Key Client Daily Operations & Orders Processing on major E-Commerce Platforms such as Lazada, Shopee, TikTok Shop, and other marketplaces.
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Proficiency in Ecommerce Platforms
Order Processing
Inventory Management
Product Management
Microsoft Excel
Business Administration
Data Analysis
Data Entry
Business Analysis
Presentation
• Assist customers with product inquiries and recommendations• Maintain cleanliness and product display in the store• Handle stock arrangement and basic store operations• Conduct livestream sessions to promote products and engage with viewers• Introduce product features, promotions, and answer customer questions during live sessions• Work together with the sales and marketing team to achieve sales targets• Create a fun and interactive shopping experience for customers online and offline
Greet customers warmly and ascertain their needs or wants, providing exceptional customer service to enhance their shopping experience.
Utilize sales techniques and strategies to present and promote products effectively, highlighting features and benefits to drive sales and achieve sales targets.
Maintain comprehensive product knowledge across all departments, staying updated on new arrivals, promotions, and product specifications to accurately inform customers and address inquiries.
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