Incident & Support Management: Oversee the BaaS helpdesk and the end-to-end incident management lifecycle, including defining escalation paths, triaging critical system tickets, and leading post-mortem reviews for major outages.
The Senior Engineer, Civil & Structural (P3) provides experienced, independent civil and structural engineering expertise on projects of moderate to large scope, complexity and impact, with minimal supervision. The role leads the design, coordination and delivery of safe, compliant and constructible structural solutions, applying in‑depth technical knowledge, seasoned professional judgement, WSP standards and regulatory requirements to achieve high‑quality project outcomes.
Manage the financial & contractual provisions of all projects from pre-tender to post contract phases including quantities, variations, cost estimates, monthly claims, final accounts etc