Assist in planning and executing audit engagements for a diverse range of clients, ensuring adherence to auditing standards and regulatory requirements.
Provide timely, empathetic support for non-complex inquiries across assigned channels (voice, chat, live messaging, email, social media, etc.), using SOPs, macros, and knowledge articles to resolve issues while meeting CSAT, quality, and productivity targets.
Implement and deliver an appropriately broad, balanced, relevant and inspiring curriculum for students, incorporating the areas of learning of the Early Years Foundation Stage Framework in line with the pedagogy of Discover Early Years and the National Preschool Curriculum.
Proficient in both Mandarin and English communication. Priority will be given to candidates with outdoor sales experience in real estate, automobiles, insurance, tourism, beauty and hairdressing, credit card sales, etc., and those with 2 years or more of relevant retail work experience.
1–2 years of experience in FMCG, Retail, Supermarket or Key Account Modern Trade Sales is preferred; experience with major retail or bookstore chains is an added advantage.
Handle walk-in, phone and written customer enquiries related to product repairs, servicing and warranty matters, including case registration, follow-up, customer updates and coordination with internal departments/service teams to ensure timely resolution.
Planning and Delivering Lessons: Designing and implementing lesson plans that align with curriculum standards, educational objectives, and students' needs.
To prepare all meals and other food items served in the designated wok area. All duties are to be performed in accordance with department and Company policies, practices, procedures and within the framework.