Act as a confidante and strategic partner to our leadership staff by ensuring their time is spent on the most leveraged activities
Make recommendations regarding time management, prioritization, and delegation
Coordinate meetings and clear conflicts for our senior leadership team; ensure critical meetings aren’t missed or delayed and are prioritized accordingly...
Rental/Maintenance – Cooperate with the service provider or the property management to implement affairs related to the use of the auxiliary facilities, like air conditioning, water, lighting, electricity, parking, access card, company mobile phone, telco, WIFI, etc.
Office supplies – Procurement, storage (record ledger), distribution and other management work.
Manage departmental operating budgets and costs in line with annual allocations to ensure efficient and accountable use of resources
Develop business and marketing plans in close coordination with clients to achieve overall business objectives and drive sustainable profitability
Gather and report client operational results against Key Performance Indicators (KPIs) defined in Service Level Agreements (SLAs), ensuring performance transparency and accountability...
Manage departmental operating budgets and costs in line with annual allocations to ensure efficient and accountable use of resources
Develop business and marketing plans in close coordination with clients to achieve overall business objectives and drive sustainable profitability
Gather and report client operational results against Key Performance Indicators (KPIs) defined in Service Level Agreements (SLAs), ensuring performance transparency and accountability...
Performing sales documents verification once received from branches as per Company SOP.
Performing HIGH VOLUMES of new sales sales entries, contract repackaging, terminations, reduction, trial, conversion, fixed contract renewal, price increase, invoice frequency changes and other sales related documents.
Performing every sales entries transaction update....
Preparing, updating and ensuring the timely lodgment of statutory forms, notifications and returns, as well as ensuring the proper maintenance of register books, secretarial books and internal administration;
Attending meetings as well as drafting Directors Circular Resolutions, Members Circular Resolutions, notices and minutes of meetings;
Making preparations for Board, Board Committee and General Meetings including compiling meeting papers and materials;...
Serve as the primary point of contact forcustomers by managing inquiries received via the mailbox, providing timelysupport and responses to ensure all customer requests are fulfilled within theagreed service level agreement (SLA) timeframes.
Handle customer service request, includingroutine calibration, installation, breakdown accurately and efficiently,maintaining high standards and clear communication
Assist in managing customer accounts, includingproviding copies of invoices, certificate, documents and follow-upcommunications...
Social Media Manager responsible for owning Luckin Malaysia's social channels end to end, including creative ideation, organic content, and paid social execution. Acts as the internal point of contact with the appointed social agency, driving audience growth, content quality, and commercial contribution. Works closely with Creative, Campaign, and Marketing Ops to ensure social output supports the wider Growth & Marketing calendar.