Manage and organize the Takaful Consultant’s daily schedule, including setting face-to-face client meetings, managing cancellations, and sending reminders.
Draft, format, and proofread formal letters, proposals, and email correspondence to corporate clients, government departments, and stakeholders.
Maintain an organized filing system for client documents, policy agreements, and agency materials.
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Provide daily support for customer enquiries and operational issues, including order and delivery matters, pricing, product quality, and other related concerns.
Maintain a good understanding of all products and their relevant information.
Coordinate and schedule physical site visits and subcontractor appointments.
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Coordinate and assist with the full recruitment cycle, including posting job advertisements, screening resumes, scheduling interviews, and preparing offer letters.
Facilitate the onboarding process for new hires, including conducting orientation, ensuring a smooth and welcoming integration into the company, and assisting with paperwork.
Maintain accurate and up-to-date employee records, both physical and digital.
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