Oversee all daily restaurant operations, including front-of-house and back-of-house activities, to ensure smooth and efficient service delivery.
Manage and train a team of approximately 15 employees, fostering a positive work environment, setting performance standards, and conducting regular performance reviews.
Develop and implement strategies to enhance customer satisfaction, handle customer complaints effectively, and build a loyal customer base.
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Restaurant Management
Customer Service
Staff Training and Development
Inventory Management
Financial Acumen
Food and Beverage Operations
Team Leadership
Develop and implement HR policies, practices, and initiatives that align with the company's vision, mission, and values.
Partner with leadership to identify workforce needs and create talent plans that support business growth.
Lead end-to-end recruitment activities, including sourcing, interviewing, and hiring top talent through platforms such as LinkedIn, JobStreet, and WOBB.
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