Onboarding & Induction: Lead the end-to-end training program for all newly signed franchise partners, ensuring they understand the IPO brand standards and operational workflows.
Systems Training: Conduct in-depth, hands-on training sessions on the Sunpina software, ensuring partners are highly proficient in using it for their daily operations.
Sales & Product Training: Coach partners on proven sales strategies, objection handling, and closing techniques specifically tailored to selling premium carpentry and fit-out projects.
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Site Management
Construction Safety
Quality Control
Team Leadership
Blueprint Reading
Problem Solving
Resource Allocation
Communication Skills
Schedule Management
Risk Assessment
Support the Senior Management Office in identifying and evaluating new business opportunities through market research, competitor analysis and industry research, and provide relevant recommendations and insights.
Assist in business development initiatives and strategic plans to support business growth, revenue generation and new client or partnership opportunities.
Prepare business proposals, presentations and other materials for client pitches, strategic discussions, internal briefings and management meetings.
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Prepare Sales Quotations & Proposals – Prepare quotations, proposals, package details and pricing based on client requirements and events.
Handle Client Enquiries – Respond to customer enquiries through phone, WhatsApp, email or other communication channels and provide information on catering services and packages.
Coordinate Catering Orders & Events – Coordinate confirmed orders, event details, menus, quantities, delivery requirements and special requests with the relevant departments.
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Managing the office's day-to-day operations: Overseeing everything from human resources to finance while managing employee relations and business development.
Collaborating with other departments: Identifying opportunities, addressing challenges, and taking on special projects or initiatives.
Managing budgets and inventory levels: Ensuring spending aligns with business goals and priorities.
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