Consultative Sales & Matching: Respond to client enquiries (within 2 hours) and conduct detailed needs assessments to understand their household dynamics. Use our AI-assisted tools to shortlist 3-5 high-quality candidates who match their specific care requirements.
To achieve sales/revenue target assigned by the Bank and contribute towards growing the bank's portfolio/profitability and the achievement of the overall branch targets
Create engaging and impactful content for internal communication channels, including the HC intranet, internal social media platforms and email broadcasts, to communicate Human Capital (HC) policies and strategies.
Conduct regular safety inspections across common areas, tenant areas, plant rooms, service corridors, loading bay, car park, emergency routes, back-of-house areas and other operational zones.
Lead high-impact workshops, Expert-Insight-Series (EIS) sessions, and Accelerators tailored to diverse customer needs, from foundational product awareness to sophisticated feature adoption, while proactively providing feedback to CX Product Management to improve these offerings.
Own the full customer lifecycle for your portfolio, from initial scoping and implementation through to ongoing value realization, adoption, and new use cases. There's no relay handoff here; you carry the account start to finish.
Serve as the primary liaison with government agencies and regulatory bodies such as KKM, MCMC, KKOM, SIRIM, JAKIM, KPDN and other industry authorities.