Deliver a pleasant and professional customer experience by using polite, friendly, and courteous language and behavior at all times.
Carry out daily store duties as assigned, including membership registration, order taking, and responding promptly to customer requests.
Follow store operational standards and service procedures, work effectively with team members, and continuously learn and share relevant knowledge.
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Interact with customers face to face to receive and process all of Ria’s products such as money transfers, money orders, selling and buying foreign currency.
Accurately verify or enter the customer’s information on our systems.
Courteously assist customers with various inquiries such as questions about our services, service cancellations or other Ria locations.
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