Serve as the first point of contact for procurement and accounts payable inquiries received via email, ticketing systems, chat, or phone, ensuring timely and professional customer support
Search LLM Foundation R&D: Build and optimize the search-domain LLM foundation, integrating search knowledge to rapidly deliver business value; develop and refine the post-training pipeline for search LLMs (ultra-long-text / colloquial-text pre-training, image-text / video multimodal representation, e-commerce product multimodal representation learning, etc.); participate in LLM inference optimization (long-context optimization, model efficiency optimization).
Interested candidates may apply through the application system. We regret to inform only Shortlisted candidates will be notified.EA License No. 01C4394
Deliver personalized service over the telephone to customers in call center on banking products, accounts and service enquiries in an effective and efficient manner.
Answering questions, handling complaints, and troubleshooting problems including implementing solutions, and escalating unresolved problems to the related department.
Build core Agent logic, including but not limited to task planning and orchestration, tool calling, multi-turn dialogue management, memory, RAG, context engineering, and multi-agent collaboration.
Interested candidates may apply through the application system. We regret to inform only Shortlisted candidates will be notified.EA License No. 01C4394