Operational Support & Query Resolution: Serve as a key contact for vendors and internal stakeholders, investigate finance queries, provide clear status updates, and escalate complex issues to the appropriate process owners
Lead and execute all aspects of New Product Introduction (NPI) activities, ensuring customer validation and acceptance. This includes developing and designing network configurations tailored to specific customer requirements
Incident & Support Management: Oversee the BaaS helpdesk and the end-to-end incident management lifecycle, including defining escalation paths, triaging critical system tickets, and leading post-mortem reviews for major outages.
Operational Excellence: Lead 24/7 incident response, resolution, and proactive health monitoring for large-scale NVIDIA AI clusters, including GB200/Blackwell infrastructure.
Incident & Support Management: Oversee the BaaS helpdesk and the end-to-end incident management lifecycle, including defining escalation paths, triaging critical system tickets, and leading post-mortem reviews for major outages.
You will be responsible for managing the end-to-end software development and support for Compliance Technology domain related applications. This includes overseeing complex technology projects, guiding the teams, and ensuring the delivery of high quality, scalable solutions and production support.
Our Client is a leading bank in Asia with a global network of around 500 offices in 19 countries and territories in Asia Pacific, Europe and North America. Our client's purpose is to build the future of ASEAN. Client's purpose guides- that defines their unique culture and belief system, anchored on their values of being Honourable, Enterprising, United and Committed, and our people philosophy of Care, Growth and Trust.
Leading the preparation and submission of regulatory documents, including clinical trial applications, ethics committee submissions, and regulatory agency communications.
Incident & Support Management: Oversee the BaaS helpdesk and the end-to-end incident management lifecycle, including defining escalation paths, triaging critical system tickets, and leading post-mortem reviews for major outages.
Under broad direction provides onsite services by measuring, testing, and supervising the running of fluid mixing and pumping, including technical analysis and specific product and practical recommendations for controlling fluid properties.