At Alcon, we're passionate about enhancing sight and helping people see brilliantly. With more than 25,000 associates, we innovate fearlessly, champion progress, and act swiftly to impact global eye health. We foster an inclusive culture, recognizing your contributions and offering opportunities to grow your career like never before. Together, we make a difference in the lives of our patients and customers. Are you ready to join us?This role is part of Alcon's Manufacturing function, a team that designs, produces and delivers innovative eyecare products to more than 140 countries through operational excellence and efficiency.The Technician II, Chemical Production Operations, is primarily responsible for handling technical tasks in pharmaceutical or contact lens production, including working with saline solutions, mixing compounds, maintaining equipment, and adhering to Good Manufacturing Practices (GMP) standards.Job responsibilities:• Handle technical tasks to support operations and enhance efficiency within defined procedures• Work with saline solutions and mix compound ingredients for various formulations• Perform maintenance on equipment like pumps, homogenizers, filter presses, and tablet compression machines• Follow standard operating procedures to meet GMP standards and maintain accurate records• Ensure compliance with Good Practice (GXP) requirements by inspecting products, addressing deviations promptly, and maintaining documentation• Stay current with field advances and apply agile problem-solving by testing, iterating, and refining solutions• Participate in team projects to develop process improvement methods, solutions, and procedures• Monitor and verify quality in accordance with statistical process or other control procedures• Make minor decisions within task scope, requiring enhanced technical skills and problem-solving abilities• Commit to continuous improvement and regulatory compliance in operations. • All associates must adhere to GxP regulations by strictly following Standard Operating Procedures (SOPs), maintaining accurate and complete documentation, ensuring rigorous quality control, and completing all required training.
• Associates are responsible for meeting their individual job requirements and contributing to the overall compliance of the organization.
• Compliance with regulatory requirements and a commitment to continuous improvement are essential to our operations.Minimum requirement:
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At Alcon, we're passionate about enhancing sight and helping people see brilliantly. With more than 25,000 associates, we innovate fearlessly, champion progress, and act swiftly to impact global eye health. We foster an inclusive culture, recognizing your contributions and offering opportunities to grow your career like never before. Together, we make a difference in the lives of our patients and customers. Are you ready to join us?This role is part of Alcon's Engineering function, a team focused on improving quality, processes, products, packaging and materials across our business to help deliver brilliant outcomes.The Sr. Principal, Automation & Control Engineering (Science/Tech/Engineering Path), is primarily responsible for leading the design, development, and maintenance of advanced control systems, focusing on mathematical modeling, dynamic behavior analysis, and control theory. You will supervise complex projects, provide strategic direction, and drive technological innovation.Specifics Include:• Lead the design, development, implementation, operation, and maintenance of advanced instrument/electrical and automation control systems• Focus on mathematical modeling of diverse systems and analyze their dynamic behavior, applying control theory to create controllers ensuring systems behave as desired• Oversee multiple complex projects, ensuring goals are met through expertise and innovation, and make critical technical decisions affecting project outcomes• Provide strategic direction to the engineering team and stay current with advances in system design, configuration, and automation
Develop and maintain the enterprise IT/OT reference architecture for smart manufacturing.
•Define standards for interoperability across MES, PLC/SCADA, IoT gateways, robotics, analytics, and cloud ecosystems.
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Lead and manage strategic projects as defined annually, focusing on key product areas that require enhanced execution in collaboration with country teams. Initially these key product areas will include Alcon PCIOLs and Unity portfolio but may change with the evolving needs of the business.
Initial project focus would be portfolio/segment optimization and rationalization plan and country execution in light of new launches
Oversee and drive various strategic business projects and initiatives, ensuring flexibility to adapt to evolving business needs. Monitor project progress and make necessary adjustments to ensure alignment with business goals
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Min NITEC/ Diploma in Mechanical / Electrical / Mechatronics Engineering or related field
Min 2-3 years of relevant working experience
Career Growth & Development – Gain access to continuous learning opportunities, leadership training, and career advancement programs to support your professional journey.
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Accurately process and enter orders, including those requiring special handling or cases where order entry by external vendors is not feasible. This includes digital order entry utilizing OCR technology.
Manage end‑to‑end order processing—order intake, validation, modification, fulfillment, and closure—across Sales, Returns, Samples, Demos, and Equipment orders.
Proactively manage backorder scenarios by coordinating timely and clear communications with customers and the sales team.
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• Handle manual or operational tasks as per guidelines to ensure smooth quality management processes in manufacturing and distribution• Operate within defined procedures with minimal decision-making, requiring technical skills and precision• Monitor product quality at different stages and resolve non-conformances promptly• Maintain relevant documentation and records, adhering to GxP regulations by following Standard Operating Procedures (SOPs)• Support daily operations and team efficiency, ensuring compliance with processes and standards• Provide guidance and support to team members to contribute to the success of the quality management team• Ensure rigorous quality control, complete all required training, and commit to continuous improvement and compliance with regulatory requirements.
Minimum Education : Form 4 & above
Minimum Experience : No experience required ATTENTION: Current Alcon Employee/Contingent WorkerIf you are currently an active employee/contingent worker at Alcon, please click the appropriate link below to apply on the Internal Career site.Find Jobs for EmployeesFind Jobs for Contingent Worker
Resolve day-to-day tickets globally via Workday and Service Now, ensuring timely updates and system accuracy.
Act as first point of contact for questions from Alcon associates and managers
Process HR lifecycle changes: employment verifications, personnel file administration, new hire processes, employee data changes, onboarding, colleague referrals and others, following global and local processes and compliance guidelines and maintain confidentiality of employee data
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Resolve day-to-day tickets globally via Workday and Service Now, ensuring timely updates and system accuracy.
Act as first point of contact for questions from Alcon associates and managers
Process HR lifecycle changes: employment verifications, personnel file administration, new hire processes, employee data changes, onboarding, colleague referrals and others, following global and local processes and compliance guidelines and maintain confidentiality of employee data
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Resolve day-to-day tickets globally via Workday and Service Now, ensuring timely updates and system accuracy.
Act as first point of contact for questions from Alcon associates and managers
Process HR lifecycle changes: employment verifications, personnel file administration, new hire processes, employee data changes, onboarding, colleague referrals and others, following global and local processes and compliance guidelines and maintain confidentiality of employee data
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Resolve day-to-day tickets globally via Workday and Service Now, ensuring timely updates and system accuracy.
Act as first point of contact for questions from Alcon associates and managers
Process HR lifecycle changes: employment verifications, personnel file administration, new hire processes, employee data changes, onboarding, colleague referrals and others, following global and local processes and compliance guidelines and maintain confidentiality of employee data
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Handle highly complex technical tasks to support operations and enhance efficiency within defined procedures
Make significant decisions within your task scope, requiring advanced technical skills and problem-solving abilities
Monitor systems and processes, perform audits and inspections, identify issues, and implement corrective actions to maintain product quality and safety
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Accurately process and enter orders, including those requiring special handling or cases where order entry by external vendors is not feasible. This includes digital order entry utilizing OCR technology.
Manage end‑to‑end order processing—order intake, validation, modification, fulfillment, and closure—across Sales, Returns, Samples, Demos, and Equipment orders.
Proactively manage backorder scenarios by coordinating timely and clear communications with customers and the sales team.
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Develop, configure, and optimize robotic applications (articulated robots, collaborative robots, and humanoid robot platforms).
Create and maintain robot programs in vendor-specific languages (e.g., KUKA KRL, Fanuc TP, ABB RAPID, URScript) and humanoid robot SDKs (e.g., NVIDIA Isaac, Unitree, Boston Dynamics API, or similar).
Develop interface logic for automated workflows, data exchange, and system monitoring with MES, PLC, SCADA, and IoT gateways using industrial protocols such as OPC UA, MQTT, Profinet, EtherCAT, Modbus TCP, REST API, and fieldbus communication.
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Align with assigned business leaders to implement enterprise-level initiatives.
Deliver Alcon’s core HR services and people processes, ensuring an efficient associate experience.
Drive business success by mentoring and advising teams on associate experience initiatives, such as the Associate Experience Dashboard and recognition programs.
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Support the measurement and delivery of service levels and SLA/KPI targets.
Provide operational and management support on cash application, credit management, collection management, including debt and dispute issue resolution, Month-end reporting and reconciliation including open AR clearing, and bad debt and provision analysis.
With customer focus mindset. Engages & interacts proactively within Finance, Commercial, OTI, 3rd party Service Providers to ensure accurate accounting, and financial reporting. Resolve escalated issues and disputes diligently.
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Responsible for recruiting, on-boarding, coordinating the training of the APAC MSLs, Senior Managers.
Responsible for all aspects of the Performance Management Process, for the APAC MSL team members.
The Senior Director ensures the Manager(s) and MSL team are aligned and collaborating with all key Alcon functions to optimize the level of support and alignment.
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