The Flow Acquisition Monitoring (FAM) team plays a critical role in ensuring the seamless and accurate flow of transactional data across systems and business lines.
FAM is responsible for monitoring, validating, and maintaining the integrity of incoming instruction feeds from various upstream sources.
The team acts as a gatekeeper to ensure that operational data is complete, timely, and accurate for downstream reporting, analytics, and regulatory use.
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Responsible for leading and implementing quality assurance initiatives at the property level by ensuring alignment with company mission, vision, brand standards, guest expectations, and continuous improvement goals. The role involves monitoring hotel performance, analysing guest feedback and quality trends, driving improvement initiatives, conducting audits, ensuring compliance with brand standards, and collaborating with Operations Leaders and management teams to resolve issues through effective problem-solving and root cause analysis. The position also supports service quality enhancement by coaching teams, facilitating training, managing quality tools such as GuestVoice and BSA, and driving action plans to improve guest satisfaction, operational performance, and overall hotel standards.
Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests. Enter and retrieve information contained in computer databases using a keyboard, mouse, or trackball to update records, files, reservations, and answer inquiries from guests. Operate standard office equipment other than computers. Prepare letters, memos, and other documents using word processing, spreadsheet, database, or presentation software. Transmit information or documents using a computer, mail, or facsimile machine, including proofreading and editing written information to ensure accuracy and completeness. Enter and locate work-related information using computers and/or point of sale systems.
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Be available to work a schedule based on business needs that may include nights, weekends, and public holidays in the retail store, and reliably attend work as scheduled, in line with local laws and subject to any approved accommodations.
Have experience in retail or sales, or related work experience.
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The Middle Office (MO) team is responsible for validating, reconciling, and maintaining the integrity of trades, positions, cash balances, and valuation data across systems.
The MO team acts as a key control function to ensure operational data is accurate, complete, and timely for downstream reporting, client servicing, and regulatory purposes.
Operating in a controlled, high-volume environment, the MO team provides detection and resolution of breaks or inconsistencies arising from trading activity or system processing.
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Oversee and support organization, review and updating of the team’s day to day work of Transaction Management administration and ensuring accurately and timely execution of agreed process.
Adhere to key service level agreements and support coaching to GG10 & GG12.
Perform quality checks or second level validation on output from the team.
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Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests. Enter and retrieve information contained in computer databases using a keyboard, mouse, or trackball to update records, files, reservations, and answer inquiries from guests. Operate standard office equipment other than computers. Prepare letters, memos, and other documents using word processing, spreadsheet, database, or presentation software. Transmit information or documents using a computer, mail, or facsimile machine, including proofreading and editing written information to ensure accuracy and completeness. Enter and locate work-related information using computers and/or point of sale systems.
Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with other employees and departments, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Report accidents, injuries, and unsafe work conditions to manager. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
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Oversee and supervise day-to-day processes supporting the cash processing for Depository Operations and Investor Services, cash & security tracking, breaks management and investigation of cash across a range of Private Equity & Real Estate Solutions structures, including input and validation of manual cash entries and presentation of metrics and control data.
Ensure essential checks are complete and any outstanding items are recorded and cleared.
Adhere to key service level agreements and support coaching to junior team members (COO, SCOO and intern).
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Be available to work a schedule based on business needs that may include nights, weekends, and public holidays in the retail store, and reliably attend work as scheduled, in line with local laws and subject to any approved accommodations.
Have experience in retail or sales, or related work experience.
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CACEIS Malaysia, a cornerstone of asset servicing in IOI City, Putrajaya, seeks a leadership role to steer strategy, align resources with business goals, and drive operational excellence across multiple teams. The role emphasizes defining activity organization, KPI-driven monitoring, and ongoing process improvement within a global financial services context.
Responsibilities include managing diverse stakeholders, ensuring resource adequacy, and enforcing compliance policies in line with group
Build upon your classroom studies through our Hotel Internship Program opportunities. You will learn first-hand about a hotel's operations. Our Hotel Internship Program allows you to truly experience the industry from the ground up, where our founders and many of our leaders began. You will get immersed in Marriott's culture and business and find your true calling in the travel industry. Our internships are typically available in many different areas of the hotel. By gaining hands-on experience in the exciting world of hotel management, youll be better prepared to pursue opportunities post graduation. Heres to exploring, kickstarting your dream career, and joining us on your journey!
To be considered for an internship, you must be a current college or university student. Want to join us? Apply now!
Marriott International is the worlds largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. We believe a great career is a journey of discovery and exploration. So, we ask, where will your journey take you?
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