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Analyst Jobs in Wp Kuala Lumpur - October 2026 - Urgent Hiring
Showing 4,001 jobs results for
"analyst"
in Wp Kuala Lumpur
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Manage Alert
Undisclosed
KL City
- Supervise the daily operation on OTC process;
- Daily operational performance management and meet targets including Service Level Agreements with client;
- Achieve client’s Service Satisfaction at the level of client’s management and also end-users; ...
Posted
a month ago
Undisclosed
KL City
- Engaging with Customers: Handling inbound/outbound calls with a focus on managing customers collections, billing related queries, and follow up
- Building rapport and responding to customers enquiries in an appropriate manner, offering personalized service with a “can do” attitude. Maintain a professional, empathetic approach with every customer
- Cross-Functional Collaboration: Partner with other functions e.g. Billing team to resolve blockers ...
Posted
a month ago
Undisclosed
KL City
- Act as a trusted advisor to customers, guiding and supporting them through an end-to-end renewals cycle, including customer definition, asset and license reconciliation, pricing, ordering process and asset entitlement.
- Ensure a clean and well-structured customer scope and hierarchy to enable comprehensive and accurate customer definitions for enhanced sales targeting and operational efficiency, by leveraging AI and data analytics to refine customer definitions and maintain data integrity.
- Own and execute install base assessment and reconciliation for products, services, and software by aggregating customer, network, partner, and Cisco data into an agreed-upon baseline. ...
Posted
a month ago
Undisclosed
KL City
- Analyze large datasets to uncover patterns, trends, and insights that drive business decisions
- Develop reports, dashboards, and visualizations using tools such as Power BI
- Present data findings and recommendations to senior management and stakeholders ...
Posted
a month ago
Undisclosed
KL City
- Leverage information management and business intelligence to enhance decision-making in insurance operations.
- Analyse and design tailored IT solutions that meet the unique needs of insurance applications.
- Identify opportunities for process improvements and efficiencies within insurance workflows. ...
Posted
a month ago
Undisclosed
KL City
- Assist in conducting research and analysis to support the development of client strategies and solutions
- Participate in client meetings and workshops, contributing insights and ideas to help solve complex business problems
- Collaborate with cross-functional teams to gather data, perform analysis, and develop recommendations ...
Posted
a month ago
Undisclosed
KL City
- Elicit, define and manage functional and non-functional requirements with strong traceability
- Translate business needs into user stories, process models, and system level specifications
- Identify change impacts arising from new processes, systems and ways of working, and translate these into practical requirements, user stories and implementation considerations. ...
Posted
a month ago
Undisclosed
KL City
- Product Support: Becoming an expert in our product suite and working hands-on with Microsoft technologies – including SharePoint, Office 365, Azure, SQL Server, Window Server, and IIS. Supporting our customers by providing solutions that resolve and simplify complex technical issues in the Microsoft Cloud. Analyzing and troubleshooting software issues through the use of internal logging and development resources.
- Customer Service: Utilizing your knowledge of our software to deliver effective resolutions and answers to customer issues and inquiries. Becoming a trusted customer advocate by ensuring we are prompt and professional with all engagements, whether by phone or email. Helping customers maximize their use of our products by overcoming any challenges throughout implementation and general use.
- Serving as the support contact for customers – regularly connecting via phone, email, and remote sessions ...
Posted
a month ago
Undisclosed
KL City
- Financial Reporting and Analytics: Design robust internal and external reporting and measurement solutions for financial operations and FinTech initiatives ranging from projecting and/or evaluating the impact of campaigns to measuring the value of key FinTech partnerships.
- Advanced Data Modeling & Measurement: Define measurement frameworks and metric definitions for key financial operations; Lead the development of complex SQL models to implement as well as transform massive datasets into actionable insights using tools like BigQuery and dbt.
- Stakeholder Engagement & Influence: Collaborate closely with senior finance partners to understand strategic objectives, recommend analytics solutions, negotiate priorities, and present insights effectively. ...
Posted
a month ago
Undisclosed
KL City
- Make recommendations and guidelines to individual health insurance claims
- Liaise with solicitors and other third parties during investigation and negotiation to seek guidance on the course of action that serves the best interest of AIA
- Process all individual health insurance claims documents timely ...
Posted
a month ago
Undisclosed
KL City
- Lead investigations into security incidents, including malware infections, data breaches, and advanced persistent threats (APTs)
- Perform forensic analysis on compromised systems, network traffic, and log data (e.g., WAF, firewall, endpoint, cloud, and application logs)
- Evaluate, pilot, and integrate AI-based tools (e.g., AI-powered SIEM/XDR triage, anomaly detection, LLM-assisted log analysis and report generation) into the incident response lifecycle ...
Posted
a month ago
Undisclosed
KL City
- Ensure completeness of Claims / Guarantee Letter Pre-certify documents in compliance to Company’s requirements and guidelines
- Adjudicate medical claims by following the organization guidelines & within the assigned authority limit.
- Establish covered medical insurance losses against benefits coverage and eligibility. ...
Posted
a month ago
Undisclosed
KL City
- Collaborate with stakeholders to elicit, analyze, and document business and system requirements for software engineering initiatives
- Translate business needs into clear and concise user stories, use cases, process flows, and acceptance criteria
- Partner with engineering leads and product owners to define solution scope, features, and prioritization in alignment with project goals ...
Posted
a month ago
Undisclosed
KL City
- Collaborate with business stakeholders to define, analyse, and document business requirements (i.e. BRD)
- Develop process flows, user stories, and acceptance criteria for new or enhanced system functionality
- Support requirements traceability across the SDLC, ensuring business value is delivered ...
Posted
a month ago
Undisclosed
KL City
- Product Support: Becoming an expert in our product suite and working hands-on with Microsoft technologies – including SharePoint, Office 365, Azure, SQL Server, Window Server, and IIS. Supporting our customers by providing solutions that resolve and simplify complex technical issues in the Microsoft Cloud. Analyzing and troubleshooting software issues through the use of internal logging and development resources.
- Customer Service: Utilizing your knowledge of our software to deliver effective resolutions and answers to customer issues and inquiries. Becoming a trusted customer advocate by ensuring we are prompt and professional with all engagements, whether by phone or email. Helping customers maximize their use of our products by overcoming any challenges throughout implementation and general use.
- Serving as the support contact for customers – regularly connecting via phone, email, and remote sessions ...
Posted
a month ago
Undisclosed
KL City
- Liaising with Transfer Agent (TA) or Fund Management companies (FMC) for the contract note, statement, payment and other Trailer Fees & Platform Fees related queries on behalf of the clients of EUROCLEAR FUNDSPLACE.
- Responsible for transaction commissions processing, reconciliation follow up, payments and reporting for Trailer Fees & Platform Fees.
- Setup of Trailer Fees & Platform Fees agreement, calculation, reporting, payment, cash investigation using the main in-house system (Rebates Processing Client) ...
Posted
a month ago
Undisclosed
KL City
- Define scope and manage business requirements for assigned projects from high level user journeys to detailed functional requirements for system development/enhancement or process improvement throughout the project lifecycle.
- Plan, prepare and conduct/facilitate sessions for business requirements gathering and ensure requirements specifications/project deliverables are produced with quality on timely basis.
- Prepare and present/propose to stakeholders as-is and to-be models relevant to project scope, including modeling process flow/system flow, defining functional requirements & data specifications and system integrations logics, as part of the requirements specifications documentation/user story preparation process with consideration to optimize user journey and enhance user experience where feasible. ...
Posted
a month ago
Undisclosed
KL City
- Make recommendations and guidelines to individual health insurance claims
- Liaise with solicitors and other third parties during investigation and negotiation to seek guidance on the course of action that serves the best interest of AIA
- Process all individual health insurance claims documents timely ...
Posted
a month ago
Undisclosed
KL City
- Maintain effective vendor relationships and monitor performance against agreed KPIs and service levels.
- Manage day-to-day operational matters and escalations for outsourced services such as roadside assistance, car replacement, and takaful surplus processes.
- Support contract administration activities including renewals, compliance monitoring, and service standard adherence. ...
Posted
a month ago
Undisclosed
KL City
- Analyze end-to-end Customer Service performance across self-service, AI/bot and human-assisted channels, including contact volume, self-service and bot resolution, transfer rate, drop-off rate, SLA, response/resolution time, CSAT/DSAT, backlog and productivity.
- Evaluate self-service and bot performance to identify where customers successfully resolve issues, where journeys break down, and where customers are transferred to human support.
- Identify trends, operational gaps, customer pain points and root causes across brands, markets, channels and contact reasons/intents. ...
Posted
a month ago
Undisclosed
KL City
- To support Record to Closing services in global business services (GBS)
- To support payroll accounting task
- To support GL month end closing ...
Posted
a month ago
Undisclosed
KL City
- Application Support (40%): Adhere to service level agreement (includes troubleshooting), participate in projects based on defined roles, carry out testing & deployments. Understand work assignments including prioritizing based on the agreed delivery dates.
- Software Development (5%): Develop and maintain ETL tools and reports.
- People Management (10%): Provide guidance to the team members and maintain good rapport with colleagues. ...
Posted
a month ago
Undisclosed
KL City
- Provide first-line IT support for ATIT users and resolve incidents and service requests within SLA.
- Monitor applications, infrastructure, alerts, and ticket queues to ensure service availability.
- Troubleshoot and resolve issues related to end-user computing, business applications, and manufacturing systems. ...
Posted
a month ago
Undisclosed
KL City
- Administer and assess PA claims across all distribution channels, ensuring processes meet departmental benchmarks and are within the granted authority.
- Ensure timely submission of daily operational and departmental reports.
- Lead process improvement initiatives and enhance customer experience through Customer Journey Mapping. ...
Posted
a month ago
Undisclosed
KL City
- Supporting FundsPlace operational teams in achieving their objectives by leveraging a structured citizen developer framework, including solution development, lifecycle management, and risk compliance
- Reviewing, challenging, and proposing business and technical solutions with end-users, including operational process flow reviews
- Developing tools, queries, and automation solutions using MS Office, VBA, SQL, and technologies such as Power Platform, Power BI, and UIPath (Robotics) ...
Posted
a month ago
Undisclosed
KL City
- Analyze business requirements and translate them into Murex functional and technical solutions.
- Provide functional support forMurex Front Office (FO) and Back Office (BO)modules.
- Work closely with Front Office, Operations, Risk, Finance, and other business stakeholders. ...
Posted
a month ago
Links International
Undisclosed
KL City
- MNC culture, flexible hours, hybrid work from home
- Competitive remuneration package, health benefits and other benefits
- Career development opportunity, training subsidy, regional exposure ...
Posted
a month ago
Undisclosed
KL City
- Analyze business requirements and translate them into Murex functional and technical solutions.
- Provide functional support forMurex Front Office (FO) and Back Office (BO)modules.
- Work closely with Front Office, Operations, Risk, Finance, and other business stakeholders. ...
Posted
a month ago
Undisclosed
KL City
- Payment Network, Bank and e-Wallet Promotion/Incentives Program
- Negotiate and finalize partnership agreements to ensure mutually beneficial outcomes.
- Liaise with internal and external teams to ensure Marketing Framework agreement / Marketing Appendix has been signed off prior to campaign. ...
Posted
a month ago
Undisclosed
KL City
- World-class learning programs
- Agile working environment
- Rewards platform – your hard work won’t go unnoticed at Deloitte. ...
Posted
a month ago
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