- Report to the Area Manager on operational issues, ensuring consistency in operations, product delivery, and customer service.- Ensure the restaurant is fully prepared, stocked, and ready for service.- Provide prompt, courteous customer service, maintaining high food and beverage quality standards.- Train the team on menu knowledge, presentation, and ensure adequate staffing for smooth operations.- Address and resolve customer complaints professionally and efficiently.- Oversee daily operations, supporting and guiding the outlet team while ensuring a clean and welcoming environment.- Monitor team attendance, conduct staff training, and ensure compliance with company policies.- Analyze sales data, maximize sales opportunities, and meet targets.- Prepare and submit daily reports on staff, sales, inventory, and any operational issues.- Perform end-of-day procedures and other tasks as assigned by management.
- Report to the Area Manager on operational issues, ensuring consistency in operations, product delivery, and customer service.- Ensure the restaurant is fully prepared, stocked, and ready for service.- Provide prompt, courteous customer service, maintaining high food and beverage quality standards.- Train the team on menu knowledge, presentation, and ensure adequate staffing for smooth operations.- Address and resolve customer complaints professionally and efficiently.- Oversee daily operations, supporting and guiding the outlet team while ensuring a clean and welcoming environment.- Monitor team attendance, conduct staff training, and ensure compliance with company policies.- Analyze sales data, maximize sales opportunities, and meet targets.- Prepare and submit daily reports on staff, sales, inventory, and any operational issues.- Perform end-of-day procedures and other tasks as assigned by management.