Provide on-site and remote technical support, troubleshoot equipment and process-related issues, and ensure customer satisfaction through timely issue resolution.
Obtains input and negotiates with Subject Matter Experts and Value Package Introduction (VPI) Teams and delivers product data and installation requirements to Application Engineers and OEMs Makes decisions in the areas of product selection, design, and integration that impact OEM machine performance, optimization and quality.
Work closely with Fab users, engineers, and stakeholders to understand manufacturing and engineering requirements, operational challenges, and opportunities for AI application.
Provide on-site and remote technical support, troubleshoot equipment and process-related issues, and ensure customer satisfaction through timely issue resolution.
Provide on-site and remote technical support, troubleshoot equipment and process-related issues, and ensure customer satisfaction through timely issue resolution.