Collaborate with the Sales team to review customer enquiries, evaluate project scope, and prepare scope summaries for sourcing from both internal and external suppliers.
Prepare and issue Requests for Quotation (RFQs) to vendors through the IC3 platform and approved external suppliers, in close coordination with the Procurement team.
Work closely with Product Companies (PCs) to ensure project requirements are clearly understood and proposals are submitted on time, with competitive and commercially viable pricing.
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Perform pump selection, sizing, and solution configuration to ensure optimal, compliant system performance across HVAC, Pressure Boosting, Wastewater, and Data Centre applications
Prepare concise technical proposals and presentations recommending energy-efficient, technically optimized solutions based on project requirements
Support Sales Engineers in opportunity development, solution specification, and technical positioning with customers and consultants
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Are you passionate about designing technically optimized pumping solutions that power critical infrastructure — from commercial buildings to data centres? Then join us in our mission to pioneer smarter solutions for moving and transforming water, reducing energy consumption, and enhancing quality of life for people.
Perform pump selection, sizing, and solution configuration to ensure optimal, compliant system performance across HVAC, Pressure Boosting, Wastewater, and Data Centre applications
Prepare concise technical proposals and presentations recommending energy-efficient, technically optimized solutions based on project requirements
Support Sales Engineers in opportunity development, solution specification, and technical positioning with customers and consultants
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To support the Manager in managing and maintaining business applications and IT systems, provide advanced application support, coordinate enhancement and integration activities, and ensure smooth operations of Core and Non-Core applications across the organization.
Provide Level 1 and Level 2 support for Core and Non-Core applications
Troubleshoot system issues and coordinate with vendors where required
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Obtains input and negotiates with Subject Matter Experts and Value Package Introduction (VPI) Teams and delivers product data and installation requirements to Application Engineers and OEMs Makes decisions in the areas of product selection, design, and integration that impact OEM machine performance, optimization and quality.
Applies and improves processes such as Installation Quality Assurance, OEM integration and product selection and tools such as Advisor, Cummins OnLine Specifications (COLS) and Global Customer Engineering (GCE) required to support the processes and enable high quality decision making.
Develops strong working relationships with customer technical counterparts to serve as their primary liaison to deliver specialized product technical information, manage product specifications, communicate product change information, conduct complex installation issue resolutions and facilitate customer requests.
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Evaluate complex enquiries and provide technical assistance on product sizing, application, and system solutions, ensuring compliance with technical and commercial specifications
Interpret engineering drawings, schematic diagrams, and project specifications to evaluate technical requirement and recommended compliant product & system solutions
Deliver high-quality customer support across telephony, email, chat, and digital channels while meeting established Service Level Agreements
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As our new Associate Customer Sales & Support Center (CSSC) Application Engineer, you will be evaluating complex customer enquiries and providing expert technical assistance on product sizing, applications, and system solutions for commercial building projects across the APAC region.
Provide technical expertise and application support to customers, distributors, and commercial teams across Southeast Asia, Greater China, and local markets. Support customer projects, product testing, technical communication, plant trials, and customer engagement activities to drive business growth and strengthen customer relationships.
Lead product development and application projects involving fat and oils solutions for food applications. Conduct blending trials, pilot trials, and industrial validations to develop innovative products that meet customer requirements, market trends, and business objectives.
Manage customer development projects from opportunity identification through commercialization, working closely with customers, Commercial, Refinery, and R&D teams to deliver fit-for-purpose solutions that support customer growth and business expansion.
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As our new Sales Development Engineer, CBS Malaysia, you'll be driving demand generation and specification influence for Grundfos solutions across key commercial building and infrastructure projects in Malaysia, ensuring we are the preferred choice from design through to order confirmation.