Job Description What to expect: Provide support through phone and web-case to answer inquiries and resolve technical problems. Work with customers to establish the root cause of problems. Generate knowledge articles and participate during specifications definition to increase supportability, usability of products and decrease product complexity. Provide support to wider divisions within the company by providing product presentations and demos. Update and control the quality of internal training material, problem management procedures and on-line documented solutions Participate in service and products improvement projects and drive project. What will make you successful? Willingness to work in shift, weekend and weekdays supporting APAC, EMEA and AM customers. Degree in any IT discipline or Engineering with IT as major or equivalent. Excellent communication skills, fluency in English written and spoken. Profound attention to detail, strong analytical and troubleshooting skills to support critically important applications and service. Strong drive to solve problems - you will enjoy 'rolling up your sleeves' and getting involved. A desire to learn and progress through our extensive product range and service offering. Great teammate, willing to work in a multicultural environment. Autonomous, driven, self-aware, flexible, and open-minded, with strong ability to quickly adapt and respond to changes (AGILE). Having customer-service mind-set, as placing our customer at the centre of attention is the heart of customer experience. Required Experience: In a technical customer support operation environment, experience in Financial Services and Banking systems would be an asset. Foundational knowledge in various Operating Systems (Windows, Unix, or Linux) adds advantage. Beginner knowledge in Networking protocol (TCP/IP (such as NAT, routing), Routers, VPN and Firewalls). Ability to work independently and stress resistant due to business criticality and time constrain. You will have an edge if you have: Technical certifications or proven skills in any of the following fields: Familiarity with Swift Interfaces, Products and Services will be an asset (SwiftNet, Alliance platform, Swift's messaging solutions) - as you are encouraged to develop knowledge. Swift Products - Alliance Access, Gateway, Lite2 is a plus point. In Cloud and Connectivity solutions would be an added advantage.

Application Support Engineer Fixed Income & Risk Technology is responsible for building, managing and maintaining systems for Front to Back trade processing for the Fixed Income business as well as Risk Management for all asset classes and products, ranging from individual trader’s risks, to risk management across the entire firm. We are assembling a strong technology team to build and support our next generation in-house risk and analytics tools.

This team will provide L2/L3 support and have full ownership of the production environment for several key business lines (risk, analytics, trading, portfolio visualization, and market data). Principal Responsibilities Manage contact for application issues, support requests, and incidents

Monitor and automate application and infrastructure alerts and be able to react quickly by using Python and Shell Scripting Ensure system stability and uptime for all tools and application under this team’s management. This includes application and infrastructure/cloud monitoring, troubleshooting and user support ...

Job Highlights

Regular working hours, Mondays - Fridays

Medical, Dental, Insurance, AWS, Bonus, Work Life Balance ...

As an

Application Support Engineer,

you will help our customers to solve enquiry arise from our Solutions in an efficient and accurate manner. You will be the company’s front liner and you will solve technical problems and provide support on assigned areas. Your abilities to convey a solution should only surpass by a deep knowledge of the field. Most importantly, our goal is to make sure that the Customer value is maintained to the standards set forth by the Company. ...

Roles & Responsibilities

Overview:

This is an opportunity to directly work in a health services sector as an Application Support Engineer (L2 Support). ...

Roles & Responsibilities

Roles and Responsibilities

Provide 24/7 primary application maintenance support ...

Provide L2 support – Be able to understand the application architecture, and interfaces to upstream/downstream.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394

R1547247 (Jyothi Chandrakanth Kamath) ...

Roles & Responsibilities

Job Description

As a L1 Application Support Executive, your responsibilities are to provide application support service for IT Application projects: ...

Roles & Responsibilities

Responsibilities

Analyze, investigate and manage daily application issues/incidents ...

Provide technical support and troubleshooting for software applications and systems. Respond to and resolve user-reported issues in a timely manner, escalating as necessary to ensure resolution. Monitor application performance and identify opportunities for optimization and improvement. Collaborate with development teams to implement bug fixes and enhancements. Document support processes and procedures for reference and training purposes.

Client:

Banking

Job Responsibilities ...

Job Responsibilities:

To recover the system in the shortest reasonable time.

Respond to Customers’ concern and complaints in an adequate manner. ...

JOB PURPOSE

1. To manage & support immediate superior on the ongoing development of in-house system and company associated business application (

SAP ERP ...

Roles & Responsibilities

Responsibilities:

Offer technical assistance to clients through phone, email, and chat channels to resolve issues related to our digital solutions. ...

Roles & Responsibilities

Interested candidate please share your updated copy of resume at ashwani@helius-tech.com

( ...

Roles & Responsibilities

Responsibilities:

Offer technical assistance to clients through phone, email, and chat channels to resolve issues related to our digital solutions. ...

Verition Fund Management LLC ('Verition') is a multi-strategy, multi-manager hedge fund founded in 2008. Verition focuses on global investment strategies including Global Credit, Global Convertible, Volatility & Capital Structure Arbitrage, Event-Driven Investing, Equity Long/Short & Capital Markets Trading, and Global Quantitative Trading. The Trade Application Support Engineer is a key member of the operations and investment teams supporting pre and post trade processes, compliance reporting and trade analysis functions. This person will work closely with the portfolio managers and the various mid to back office teams within Verition. The candidate is required to have strong technical background in Linux environment, attention to detail and ability to multitask with changing requirements.

Responsibilities : Trade lifecycle monitoring and management Post trade processing and resolving trade settlement issues in a timely manner System integration with development team and counterparties Client Reporting Support Investment and Operational Projects as needed Identify workflow/system improvements and automate daily tasks Qualifications: Bachelor's Degree from an accredited college or university A friendly professional demeanor and ability to excel in a team oriented environment Working knowledge of FIX trading protocol Technical proficiency with Python, Linux, SQL, Excel, AWS DevOps experience with Jenkins, Ansible, Git, Bitbucket, Dockers is a plus Strong analytical and detail-oriented aptitude a high degree of accuracy is required Excellent communication and organizational skills Ability to manage time effectively, set priorities and meet deadline Nice to Have: Heightened awareness for production alerts and adhere to SLA for remediation Experience with New Relic/Zabbix/PagerDuty and application monitoring frameworks Experience with Redwood RunMyJob and familiarity with Cron, or similar job scheduling frameworks Familiar with FTP/SFTP/LFTP, ability to troubleshoot connection issues related to network and authentication Familiar with AWS STS and S3, navigation on AWS console Proficient in Linux/Bash/Python/SQL, able to debug scripts and python code Ability to work independently and automate daily tasks as much as possible in bash and python

Job Reference P10633

Responsibilities:

Offer technical assistance to clients through phone, email, and chat channels to resolve issues related to our digital solutions. ...

Interested candidate please share your updated copy of resume at *******@helius-tech.com

(For fast response please drop message at whatsapp number- +65 96310776 )

Requirements / Qualifications: ...

Job Reference P10603

Responsibilities:

Offer technical assistance to clients through phone, email, and chat channels to resolve issues related to our digital solutions. ...

Application Support Engineer - Pharmacy

Date:

19 Apr 2024 ...

Job Descriptions:

Providing technical support to internal users and external clients when required

Identifying and resolving technical issues as reported ...

Posted by

Katie Huang

Recruiter ...

Verition Fund Management LLC (“Verition”) is a multi-strategy, multi-manager hedge fund founded in 2008. Verition focuses on global investment strategies including Global Credit, Global Convertible, Volatility & Capital Structure Arbitrage, Event-Driven Investing, Equity Long/Short & Capital Markets Trading, and Global Quantitative Trading. The Trade Application Support Engineer is a key member of the operations and investment teams supporting pre and post trade processes, compliance reporting and trade analysis functions. This person will work closely with the portfolio managers and the various mid to back office teams within Verition. The candidate is required to have strong technical background in Linux environment, attention to detail and ability to multitask with changing requirements.

Responsibilities

: ...

Ivy Exec members get:

Access to 60,000+ senior-level job openings

Opportunities to join market research studies ...

Responsibilities:

Provide operations and maintenance support.

Respond timely to users’ queries. ...

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

Responsibilities

Perform access administration as per service request ...

Verition Fund Management LLC (“Verition”) is a multi-strategy, multi-manager hedge fund founded in 2008. Verition focuses on global investment strategies including Global Credit, Global Convertible, Volatility & Capital Structure Arbitrage, Event-Driven Investing, Equity Long/Short & Capital Markets Trading, and Global Quantitative Trading. The Trade Application Support Engineer is a key member of the operations and investment teams supporting pre and post trade processes, compliance reporting and trade analysis functions. This person will work closely with the portfolio managers and the various mid to back office teams within Verition. The candidate is required to have strong technical background in Linux environment, attention to detail and ability to multitask with changing requirements.

Responsibilities

: ...

Roles & Responsibilities

Verition Fund Management LLC (“Verition”) is a multi-strategy, multi-manager hedge fund founded in 2008. Verition focuses on global investment strategies including Global Credit, Global Convertible, Volatility & Capital Structure Arbitrage, Event-Driven Investing, Equity Long/Short & Capital Markets Trading, and Global Quantitative Trading. The Trade Application Support Engineer is a key member of the operations and investment teams supporting pre and post trade processes, compliance reporting and trade analysis functions. This person will work closely with the portfolio managers and the various mid to back office teams within Verition. The candidate is required to have strong technical background in Linux environment, attention to detail and ability to multitask with changing requirements.

Responsibilities ...