Act as the primary point of contact for clients, ensuring their needs and expectations are met. Foster loyalty and retention as you manage your territory of existing and new clients. Perform business reviews with clients to align strategic goals for each fiscal year
Works their list of prospects, qualified leads, expanding awareness of CAT. Leads prospecting initiatives to create new leads in focus areas (specific species, geographies, etc.).
Utilizes Marketing sourced MQLs and SQLs from various channels such as website inquiries and research/intelligence to contact and qualify possible clients, establish relationships, and convert them into sales-qualified leads.
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Field Service & Maintenance - Perform routine maintenance, inspections, and repairs of urban farming systems at client sites.
Customer Support - Serve as the first point of contact for walk-in and on-site customer inquiries
Project Participation - Participate fully in deployment projects, assist with system installation, commissioning, testing, and handover at new client sites.
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