Handle AP SMAX ticketing to provide support and engage in solution to user problems to ensure user satisfaction and productivity in a timely and accurate manner.
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Research related to AI/deepfake scams, related laws and legal frameworks including finance laws, cybercrime laws, the scams criminological/legal aspects.
Lead OS Implementation: Lead the design and implementation of the ioshii innovation OS, integrating operational information, tasks, communications, SOPs, and management reporting.
The Senior AI Harness Engineer joins the organisation’s AI development team to define and build the foundational engineering capabilities supporting AI models and agents at enterprise scale. This role is essential for enabling AI systems to operate securely, reliably, and efficiently across various domains within the organisation.
Lead and manage the full accreditation lifecycle for AI testing service providers, including application review, technical evaluation, accreditation decisions, and annual renewals.
Analyzing, mining, and modeling large volumes of business data to build a comprehensive algorithmic system that extracts valuable information regardless of rules or machine learning algorithms.
Agent Product Design: Own the design of Agent-related capabilities across Binance Agentic, including task flows, user interaction patterns, capability boundaries, failure fallbacks, and result feedback loops.
Incident & Support Management: Oversee the BaaS helpdesk and the end-to-end incident management lifecycle, including defining escalation paths, triaging critical system tickets, and leading post-mortem reviews for major outages.
TenthNode.ai builds AI agents that take manual work off operations teams: the tickets, the spreadsheets, the copy-paste between systems and the "just following up" emails.
Partner with Commercial, Supply Chain and Corporate Functions to understand business priorities, challenges and opportunities where data, AI, digital solutions and technology can improve business performance.
Actively involve in KNs Global Gateway network, following the Gateway standards, by sharing best practices, contribute to process enhancements, assessing internal ways of working, identify and share needed demands.