Oversee daily operations of 4 outlets, ensuring cleanliness, product quality, service standards, stock control, cash handling, outlet maintenance, and smooth workflow in each branch.
Manage staff attendance, scheduling, recruitment, training, discipline, and performance.
Monitor sales performance, prepare reports, control operating costs, reduce wastage, manage labor costs, and implement strategies to improve revenue and profit margins.
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Manage and work closely with the Operations Manager to ensure the smooth running of the outlets daily operations matters.
Assist to prepare, execute and monitor the outlet standard operating procedures (SOPs) including ensuring that all outlets are compliance with the SOPs.
Provides leadership and control in the outlet to ensure customers receive good customer service.
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To lead and be responsible for overall management of the project, including planning, execution, monitoring and ensuring timely completion of project within client’s requirements
Monitors on-schedule completion within or below budget in accordance with contractual obligations.
Responsible on the project execution to ensure smooth progress and achieve target date of completion.
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