Assist branch manager to demonstrate desired behaviors for staff including driving sales, handling difficult or complicated sales, cash management, inventory and follow up with customers
Assist branch manager to provide a strong leadership presence and control in store, while ensuring that all customers receive good service and quality merchandise
Assist the branch manager in hiring to the needs of the business, actively recruiting to ensure open positions are filled quickly
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We are looking for a dynamic, sales-driven, and customer-focused Branch Sales Manager to lead the daily operations of our hair spa branch. This role is responsible for driving sales performance, providing expert consultations to customers, leading the service team, and ensuring smooth branch operations. A strong background in sales and customer consultation is essential.
Branch Management & Operations
Oversee daily branch operations to ensure service quality, cleanliness, and customer satisfaction.
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Sales Strategy Development
Team Management
Negotiation Skills
Customer Relationship Management (CRM)
Storytelling
Sales experience
Consulting
Business Administration
Communication
Critical Thinking
Problem Solving
Customer Support
Sales Strategy
Sales
Develop and maintain a deep understanding of the Primary Market Area (PMA), including customer profiles, income segments, demographic composition, and behavioural patterns. Serve as the go-to market intelligence owner for the assigned area — translating who the customer is, what they earn, and how they live into actionable insights that ground brand positioning, campaign planning, and local marketing decisions in real market realities.
Identify new business opportunities, growth pockets, and underserved market segments within the dedicated region and surrounding areas, translating findings into actionable expansion priorities.
Conduct ongoing market observation and monitor competitor activity, shifts in consumer behaviour, media consumption patterns, cultural nuances, and emerging macro trends that signal new opportunities.
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