Bachelor's degree in Accounting, Finance, Business Administration, or a related field. Typically possesses 6–10 years of experience in expense management, finance operations, or shared services, including experience leading global teams.* Provides operational leadership across global Expense Management services, ensuring service delivery excellence, governance, compliance, stakeholder management, resource planning, performance against SLAs/KPIs, and continuous improvement. Responsible for developing specialized capabilities across operational workstreams, quality management, audit programs, process governance, automation initiatives, and strategic service enhancements.* Proven work knowledge to manage payment reporting and reconciliation activities.
Strong proficiency in Japanese wih JLPT N3 and above is a MUST· Proficient in MS Office applications and any ERP software as an end-user.
Provide APAC leadership to Customer Service Team Lead Supervisors responsible for Order-to-Cash activities across phone, email, and e-commerce. Serves as the main point of accountability for service performance, KPI and SLA targets, reporting, and continuous improvement.
Work closely with customers and internal teams — including sales, operations, supply chain, and logistics—to ensure accurate, timely information flows and a seamless customer experience worldwide.
Act as the senior escalation contact for complex customer issues, ensuring quick, compliant resolutions and consistent global policy execution. Coaches and mentors Team Leads globally to build leadership skills and reinforce Pall’s vision, culture, and performance standards.
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Day-to-Day Accounting: Record daily financial transactions, prepare journal entries, and maintain the general ledger system (FULL SET).
Month-End & Year-End Close: Execute month-end and year-end closing activities, including accruals, prepayments, and intercompany transactions within strict deadlines.
Balance Sheet Reconciliations: Prepare and review monthly balance sheet schedules and bank reconciliations to ensure accuracy and resolve variances promptly.
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Own end-to-end operational delivery, including KL Site deliverables, service levels, quality, productivity, capacity, compliance, and customer experience.
Lead the expansion and operational readiness of the KONE Customer Care Centre
Establish a strong customer service culture focused on responsiveness, empathy, effective resolution, and professional communication.
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To achieve assigned targets as an Business Development Manager, Business Banking, focus on proactively marketing and originating Business Instalment Loan and Guarantee Instalment Loan products, building strong client relationships, and developing effective sales strategies.
Client Acquisition: Identify and engage with new clients to expand the SME business portfolio.
Customer Experience: Enhance customer reach, product visibility, and operational efficiency to deliver an exceptional customer experience.
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We’re Hiring: Business Development / Customer Service Manager
Are you a commercially driven professional with strong experience in Business Development, Sales and Customer Management, particularly within the FMCG or F&B industry?
Join us and play a key role in driving business growth, expanding market opportunities and strengthening partnerships across our food business ecosystem.
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Own end-to-end operational delivery, including KL Site deliverables, service levels, quality, productivity, capacity, compliance, and customer experience.
Lead the expansion and operational readiness of the KONE Customer Care Centre
Establish a strong customer service culture focused on responsiveness, empathy, effective resolution, and professional communication.
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Drive department/ section solution sales targets and KPIs, ensuring consistent achievement of objectives.
Engage in business development activities and provide strategic guidance as a sales advisor in Solution Sales.
Collaborate with the account management team to craft solution proposals, understand customer requirements, manage solution pricing, and oversee bid processes.
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The Senior Internal Audit Manager leads the internal audit function and provides independent assurance on the effectiveness of governance, risk management, and internal controls. The role supports the Audit Committee, Board, and management by identifying control gaps, recommending improvements, and promoting compliance with Bursa Malaysia Listing Requirements, MCCG, and other regulatory requirements. Oversight of compliance activities may also be assigned, while preserving the independence and objectivity of internal audit.
Develop and execute a risk-based annual audit plan with the company’s strategic objectives.
Lead the audit on operational, financial, compliance and system across outlets, distribution centres and corporate offices.
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Lead end-to-end programme and service delivery, ensuring projects are delivered on time, within scope, budget, and quality expectations.
Act as the primary point of contact for client stakeholders, managing relationships, expectations, risks, issues, and escalations.
Partner with account teams, architects, technical leads, and delivery teams to develop and implement innovative solutions that address client business needs.
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Social Media Manager responsible for owning Luckin Malaysia's social channels end to end, including creative ideation, organic content, and paid social execution. Acts as the internal point of contact with the appointed social agency, driving audience growth, content quality, and commercial contribution. Works closely with Creative, Campaign, and Marketing Ops to ensure social output supports the wider Growth & Marketing calendar.
Leading the development of impactful marketing materials, including detailing aids, training manuals, and engaging presentations for both internal teams and external healthcare partners.
Executing cost-effective sales promotion and advertising campaigns in collaboration with the sales team while ensuring strict regulatory compliance.
Analyzing market feedback and presenting ROI reports to senior management to drive the continuous improvement of marketing strategies.
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