Own shift performance across reception and Executive Lounge operations, including service standards, staffing deployment, guest satisfaction and completion of handovers.
To collaborate with sales team, product and operation team to identify customer business needs, problems, objectives and business pains to plan and deliver targeted solution demonstrations
Develop and execute a change management strategyacross the programme lifecycle, covering stakeholder engagement,communications, impact assessments, and organisational readiness. This includesbuilding strong partnerships with internal officers and external parties (e.g.law firms, other public sector agencies, etc).
The Workplace Safety & Health (WSH) & Sustainability Manager is responsible for reviewing WSH policies and practices to ensure that they are current and relevant, as well as driving sustainability efforts in assigned business vertical.