Review schedules and annual holidays to ensure the smooth running of the department and ensuring that resources are in place as per the demands of the business.
Lead daily front office operations: Overseeing Front Office activities, including guest service, registration, room inventory, and adherence to policies and standards
Lead daily front office operations: Overseeing Front Office activities, including guest service, registration, room inventory, and adherence to policies and standards
Take overall responsibility for the day-to-day operation of the Tiga Restaurant across breakfast, lunch, dinner, and special events, ensuring smooth and efficient operations at all times.
Represent the hotel to prospective clients: Serve as the primary point of contact for customers seeking group rooms, meeting space, and food and beverage services
Shape and execute sales strategy: Develop and implement revenue-driving sales strategies across group, business transient, leisure transient, and catering segments, aligned with the hotel’s commercial goals and strategic plan