Managing SAP Successfactors project stages including, project estimating, requirements determination, gap analysis, business process reengineering, issue resolution, configuration, custom code specifications, testing, training, go-live assistance and post implementation support.
Identify business requirements, translating business requirements into functional and technical design, building prototypes, creating process design (including scenario design, flow mapping), leading testing and training activities, defining support procedures and SLAs and supporting implementations post go live.
Skilled in “team leadership” – adhering to the project methodology and PMO processes/procedures, planning the data team’s work, leading local and offshore resources, reporting status, logging and escalating risks/issues/decisions, participating in program governance, etc.
Own end-to-end delivery of assigned BIO initiatives, including lead generation, LIG, and worksite marketing programmes, to improve agent productivity and activation.
Demonstrate a strong understanding of core project management concepts and a keen interest in supporting structured delivery across complex initiatives
Architectural Guidance: Review, validate, and optimize proposed solution designs, focusing on optimal architectural patterns for the migration to .NET 8.
Provide L1/L2 application support for GRC platforms (e.g., Archer GRC / ServiceNow IRM), including incident management, problem resolution, and service requests.
Managing SAP Successfactors project stages including, project estimating, requirements determination, gap analysis, business process reengineering, issue resolution, configuration, custom code specifications, testing, training, go-live assistance and post implementation support.
Strong end-to-end knowledge of SAP SD, including contracts, sales orders, outbound delivery, Post Goods Issue (PGI), invoicing, and reversal processes.