The Associate SFE Specialist will assist in coordinating activities that support the execution of brand and sales force plans in alignment with business priorities and timelines.
The role will administer routine processes, systems, and tools used to capture, organize, and maintain commercial information for reporting and analysis.
The incumbent will deliver operational support for planning and execution activities, including preparing trackers, supporting review materials, and updating relevant dashboards and reports.
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Own day-to-day BAU support for live analytics tools and reports. Ensure timely logging, tracking and resolution of user queries and incidents via ServiceNow and other service management platforms, driving swift recovery and clear communication.
Streamline workflows using automation and guidelines. Optimize ticketing and centralized tracking, analyze support metrics to spot trends, and implement changes that reduce resolution times and increase service quality.
Champion creation and maintenance of knowledge articles, user guides and FAQs. Expand self-service and empower users by publishing content in internal portals and facilitating targeted training and communications.
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AstraZeneca is undertaking a multi‑year transformation of its global Order to Cash (O2C) and Banking processes to drive scalability, automation, and an outstanding customer and cash experience.
The O2C Transformation & AutomationManager will act as a global functional design authority for O2C and Banking process and system changes, reporting directly to the Associate DirectorO2C & Banking (Design).
The role will manage end‑to‑end process and solution design decisions ensuring that all changes are scalable, controlled, and aligned to the global target operating model.
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Drive the Candidate Experience: Support the end-to-end recruitment process by coordinating with candidates, scheduling interviews, and ensuring all recruitment documents are accurate and complete.
Welcome New Joiners: Assist in organizing and executing the onboarding program, creating a memorable and seamless experience for new hires.
Expand Our Reach: Participate in engagement activities, including career fairs and university career talks, showcasing AstraZeneca Malaysia as an employer of choice.
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The Associate SFE Specialist supports the Commercial Excellence function by assisting with the translation of brand strategies into effective sales force implementation. This role provides operational and coordination support across sales planning, execution tracking, reporting, and process administration. The incumbent will help maintain systems, tools, and data inputs that support business reviews and decision-making, while contributing to continuous improvement initiatives that enhance sales force effectiveness and resource utilization.
Key Responsibilities
The Associate SFE Specialist will assist in coordinating activities that support the execution of brand and sales force plans in alignment with business priorities and timelines.
...
The Associate SFE Specialist will assist in coordinating activities that support the execution of brand and sales force plans in alignment with business priorities and timelines.
The role will administer routine processes, systems, and tools used to capture, organize, and maintain commercial information for reporting and analysis.
The incumbent will deliver operational support for planning and execution activities, including preparing trackers, supporting review materials, and updating relevant dashboards and reports.
...
Plan, prepare and review underlying accounting information used to prepare AZ’s tax returns (direct and indirect) across multiple APAC markets.
Support the quarterly and year-end deferred tax and tax provision process, including reconciliations for Group statutory reporting.
Analyse transactional data using AZ’s data analytics capability to identify tax-sensitive items, including fixed asset categorisation, intercompany transactions and others.
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Support to synthesize existing data and develop suitable reports and visual dashboard for employees’ Lean experience profile, reports for productivity improvement projects at Finance processes and reports for Global Lean team productivity improvement activities.
Support in planning and execute logistics and technical preparation tasks for Lean programme activities like employees’ engagement events and process problem-solving workshops.
Support to coordinate activities focusing on end-to-end process mapping for Finance processes.
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Support to synthesize existing data and develop suitable reports and visual dashboard for employees’ Lean experience profile, reports for productivity improvement projects at Finance processes and reports for Global Lean team productivity improvement activities.
Support in planning and execute logistics and technical preparation tasks for Lean programme activities like employees’ engagement events and process problem-solving workshops.
Support to coordinate activities focusing on end-to-end process mapping for Finance processes.
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Ensure timely creation of PRs, PO approvals, Goods Receipt (GR), and invoice processing
Manage higher-value PO approvals and ensure compliance with procurement processes, including end-to-end efficiency in Procure-to-Pay (P2P) invoice processing
Ensure effective PR gatekeeping by achieving a high first‑time approval rate through complete and compliant submissions, including required supporting documents, adherence to SOPs and competitive bidding thresholds
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The Clinical Research Associate (CRA) has local responsibility for the delivery of the studies at allocated sites and is an active participant in the local study team(s). The CRA works in close collaboration with other CRAs and the Local Study Team/ Local Study Associate Director (LSAD) to ensure that study commitments are achieved in a timely and efficient manner. The CRA acts as the main contact with the study site and has the responsibility for monitoring the study conduct to ensure proper delivery of the study.
The CRA is responsible for the preparation, initiation, monitoring and closure of assigned sites in clinical studies, in compliance with AZ Procedural Documents, international guidelines such as ICH-GCP, and relevant local regulations and that the sites deliver according to their respective commitment in the individual studies.A CRA with longer tenure and experience may take on additional responsibilities that include additional tasks associated with LSAD.
CRAs might have different internal titles based on the experience level (CRA, Senior CRA). The experience level depends on the years of experience, performance record, level of independence in the role, ability to take on additional tasks or tutor more junior colleagues. The Director, Country Head may assign this internal title after confirmation with Senior Director, Cluster Head or Executive Director, Regional Head).
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Contributes to the selection of potential investigators.
In some countries, as required, CRAs are accountable for study start-up and regulatory maintenance. Tasks may include Site Qualification Visits, collection, preparation, review and tracking of documents for the application process; submission of proper application/documents to EC/IRB and to Regulatory Authorities for start-up and for the duration of the study.
Trains, supports and advises Investigators and site staff in study related matters, including Risk Based Quality Management (RbQM) principles.
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Own day-to-day BAU support for live analytics tools and reports. Ensure timely logging, tracking and resolution of user queries and incidents via ServiceNow and other service management platforms, driving swift recovery and clear communication.
Streamline workflows using automation and guidelines. Optimize ticketing and centralized tracking, analyze support metrics to spot trends, and implement changes that reduce resolution times and increase service quality.
Champion creation and maintenance of knowledge articles, user guides and FAQs. Expand self-service and empower users by publishing content in internal portals and facilitating targeted training and communications.
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AstraZeneca GmbH is seeking a Director–Business and Solutions Support in Petaling Jaya, Malaysia. This role leads the strategy for business support in analytics and reporting, ensuring services are stable and continuously improving.
With over 15 years of experience required, the ideal candidate will manage a team of support analysts and optimize workflows, focusing on service management tools like ServiceNow and JIRA. Join AstraZeneca to contribute to impactful patient outcomes with your leadership and expertise.