Strategic Operations Management : Oversee daily functions of automotive workshops, including efficient service scheduling, vehicle maintenance, and body & paint workflows.
Customer Experience & Delight : Drive customer retention by managing the Voice of Customer (VOC) data, analyzing satisfaction scores, and implementing immediate countermeasures for service gaps.
Performance & Sales Targets : Direct the team to meet and exceed monthly sales goals, unit throughput, parts inventory velocity, and productivity metrics.
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automotive diagnostic tools
engine systems
transmission systems
Strong proficiency in using automotive diagnostic tools
excellent understanding of engine/transmission systems
Talent Acquisition: Manage end-to-end recruitment-from sourcing and screening to onboarding new hires-and coordinate with department heads to fill operational and corporate roles.
Employee Relations: Handle staff grievances, disciplinary matters, and misconduct investigations, while conducting counseling sessions to promote a harmonious work environment.
Performance & Compensation: Administer performance reviews, handle payroll support, manage benefits, and process salary reviews in accordance with company policies.
...
automotive diagnostic tools
engine systems
transmission systems
Strong proficiency in using automotive diagnostic tools
excellent understanding of engine/transmission systems
automotive diagnostic tools
engine systems
transmission systems
Strong proficiency in using automotive diagnostic tools
excellent understanding of engine/transmission systems
automotive diagnostic tools
engine systems
transmission systems
Strong proficiency in using automotive diagnostic tools
excellent understanding of engine/transmission systems