Workforce Scheduling: Strategize and manage daily manpower schedules for both inbound and outbound inspectors across all channels (BST, NCD Corp, B2B, and Website) to ensure 100% operational coverage.
Lead Management: Promptly assign new leads to the appropriate inspectors and monitor real-time progress to meet strict turnaround time (TAT) and Service Level Agreements (SLA).
Capacity Optimization: Constantly review operational capacity for both low and high-volume retail periods, ensuring completion times are optimized (averaging 20–35 mins per case based on capacity).
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This position report directly to the Dealer Principal
Optimize the team sales performance and oversee CARSOME Consultant day to day sales operational flow to maximize the sales productivity and achievement.
Lead team members to provide our customs high standard of buying experience and achieve strong sales results for your branch.
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Sales Contract Management: Prepare and coordinate formal Customer Sales Agreements & Customer Sales Document once a sale is confirmed by the Sales Team.
Delivery Documentation: Prepare the complete Delivery Order (DO) set, Customer Sales Document and ensure all documents are signed and stamped by the customer upon machine arrival.
Technical Integration: Coordinate with the Technical Team to ensure the Pre-Delivery Inspection (PDI) Report is attached to the final sales file before the Wheel Loader leaves the premises.
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This position report directly to the Dealer Principal
Optimize the team sales performance and oversee CARSOME Consultant day to day sales operational flow to maximize the sales productivity and achievement.
Lead team members to provide our customs high standard of buying experience and achieve strong sales results for your branch.
...
This position report directly to the Dealer Principal
Optimize the team sales performance and oversee CARSOME Consultant day to day sales operational flow to maximize the sales productivity and achievement.
Lead team members to provide our customs high standard of buying experience and achieve strong sales results for your branch.
...